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Quality Assurance Analyst

4 months ago


Phoenix, United States State of Arizona Full time

ARIZONA DEPARTMENT OF REVENUE
- Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement._
- All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results._

**Quality Assurance Analyst, Information Technology**

Job Location:
Address: 1600 W. Monroe Street, Phoenix, AZ. 85007

Posting Details:
**Salary**: $55,000

Grade: 23

Closing Date: Open Until Filled
- This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures._

Job Summary:
**Position Summary**:
**Supervision**:
This position does not have direct reports.

Job Duties: Quality Assurance Analyst-IT Job Description.pdf

Check out the attached job description for more details

Job Requirements:
**Education & Experience**
- Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
- Minimum of two years' experience in quality assurance testing and analysis

**Licenses & Certifications**
- None

**Knowledge/Understanding**
- Knowledge of quality assurance software testing tools and methodologies
- Knowledge and understanding of software development processes, including requirements and technical design analysis, development, system and user testing, problem resolution, and planning

**Skills**
- Effective verbal, written, and listening communication skills
- Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
- Effective interpersonal skills and demeanor
- Effective in the skill of synthesizing feedback and adjusting accordingly
- Proficient in the use of systems such as Google Suite, TFS, Azure DevOps, and Altova

**Abilities**
- Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
- Ability to learn LEAN concepts, principles and tool
- Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

**Additional Job Demands**
- In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

Selective Preference(s):

- Bachelor’s Degree in Information Technology, Computer Science, or a related field

Pre-Employment Requirements:

- Employment and Education Verification and Reference Checks
- State and Federal Criminal Background Check, including fingerprinting
- Arizona Tax Filing Records Check
- If applicable, ASEDRA Authorized Driver Identification Check
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: _Driver’s License Requirements._

**Benefits**:
**The State of Arizona provides a world class comprehensive benefits package including**:

- Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
- Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
- Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

Retirement:
Top ranked Arizona State Retirement System (ASRS) provides 100% employer ma