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Hotel General Manager

3 months ago

Stevensville, United States ELITE HOSPITALITY Full time

**Job Description-**

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
- Meet all financial review dates and corporate directed programs in a timely fashion.
- Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Brand standards, and the review of previous and future sales and operations efforts.
- Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rate
- Ensures staff received proper training for each position, including safety training and standard operating procedure.
- Monitors cost controls for each department on a regular basis.
- Resolve all service issues via written communication or phone calls to complete satisfaction of hotel customers.
- Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures
- Ensures bank deposits are made daily, including weekends and holidays.
- Analyze financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share
- Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results
- Ensuring sales engines are leveraged
- Being active in the local community to build strong relationships with local officials, businesses, and customers
- Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint

**Job Requirements**
- Select-Service hotel experience
- Branded hotel experience. Hilton, IHG or Marriott experience a plus.
- Desire to operate a best in class hotel.
- Hotel sales experience
- Strong financial knowledge is required.
- Have a proven track record of meeting budgets, understanding P&L statements, and cost controls.
- Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
- Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).

**SELECTION GUIDELINES**:

- Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates._
- This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International._

Pay: From $50,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed

**Education**:

- Bachelor's (preferred)

**Experience**:

- Computer Office Programs: 2 years (preferred)
- Sales: 2 years (preferred)
- Hotel management: 3 years (preferred)

License/Certification:

- Drivers License (required)

Work Location: In person