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Mrsgna Account Manager, Business Solutions

3 months ago

Schaumburg, United States Roanoke Insurance Group Inc Full time

MRSGNA Account Manager, Business Solutions

**Company**
Roanoke Insurance Group Inc
**Location**
Schaumburg, United States

Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time **Account Manager, Business Solutions** (also open to Associate Account Manager or Senior Account Manager level applicants)** **to join the Roanoke Insurance Group division to be a hybrid employee in one of our US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) reporting to the VP, National Product Manager, Business Solutions.

**Job Profile**
- Assist service team with preparing and maintain an updated client file within our Agency Management System. This includes, but is not limited to: new client setup, processing change requests, insurance binders, certificates of insurance/evidence of property, policy audits, account billing, online rating, policy verifications, carrier cancellations and surplus lines filings documents
- Respond in a timely manner to client and internal correspondence
- Efficiently Maintain follow-up system to ensure requests are processed timely
- Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that all anniversary dates are met
- Communicate regularly with management and the sales staff to advise them of relevant account information
- Identify new business opportunities and refer to management and sales staff
- Create and maintain positive relationships with customers, carriers and peers
- Provide backup support, as needed

**Job Requirements**
- +5 years Commercial Insurance experience
- Bachelor's degree preferred or equivalent work experience
- Resident Insurance License in home domicile state
- P&C coverage knowledge required, Marine experience a plus
- Excellent time management, customer service and interpersonal skills
- Strong communication skills (written, verbal and listening)
- Well organized with an aptitude for details
- Strong analytical skills and ability to make decisions and problem solve
- Able to work independently while taking ownership of a task through completion
- Self-disciplined, dependable and self-motivated
- Thorough knowledge of insurance terms, practices and policies

**About Us**

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

**Benefits**

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.