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General Manager
3 months ago
Key Responsibilities:
- Drive efficient financial and operational goals, ensuring day-to-day operations run smoothly.
- Champion outstanding customer service.
- Foster a high-performing team, providing transparent feedback and coaching for continuous improvement.
- Manage day-to-day operations efficiently, including scheduling, ordering, inventory control, and payroll.
- Uphold health, food safety, and environmental sustainability guidelines.
- Collaborate with other divisions and stores to engage the community and deepen guest relationships.
- Maintain high standards of quality for beverages and food items.
- Recruit, hire, and develop staff aligned with the company’s philosophy and values.
- Ensure adherence to labor laws and maintain a safe working environment.
- Lead by example, cultivating a culture of excellence and ethical behavior.
- **Skills required or preferred**:_
- At least 2+ year in the coffee service industry
- 2+ years in the customer service industry
- 2+ years in store manager or higher level or leadership experience managing a team of 10+ people
- Familiar with accounting reports and financial reports
- Experienced and comfortable with working busy shifts
- Friendly, outgoing and dedicated to outstanding customer service
- Tidy and self-disciplined
- Detailed-oriented and passionate about product quality
- Able to work on weekends, flexible schedule availability for various shifts
- Training in California headquarter may include
Pay: $17.00 - $21.00 per hour
**Benefits**:
- Flexible schedule
- Paid training
Experience level:
- 2 years
Restaurant type:
- Coffee shop
Shift:
- 4 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Queens, NY: Relocate before starting work (required)
Work Location: In person