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Assistant Store Manager

3 months ago

Woodside, United States Moa Coffee Inc. Full time

**Join Our Team as an Assistant Store Manager at Moa Coffee**

Are you ready to bring your leadership skills to a company that values creativity, collaboration, and community? At Moa Coffee, we're more than just a coffee shop - we're a vibrant and growing family that started from a small shop in Astoria and expanded to three bustling locations in Queens, NY. Now, we're looking for a highly motivated and experienced Assistant Store Manager to join our team at our Woodside location and help us continue our exciting journey of growth and excellence.

**Why Moa Coffee?** At Moa Coffee, we pride ourselves on creating a fun, supportive, and dynamic work environment. We believe that when our team members thrive, our business thrives. Here’s why you’ll love working with us:

- **Culture**: We foster a warm and welcoming atmosphere where everyone feels valued, respected and heard.
- **Career Growth**: As we continue to expand, there are endless opportunities for you to grow and advance within the company. At the end of the day, we are a startup trying to grow and we would love for you to grow with us
- **Team Spirit**: Our team is like a family. We support each other, celebrate successes together, and have fun while working hard.
- **Impact**: You'll play a crucial role in shaping the future of our stores, bringing new ideas to the table, and making a real difference in our community. We welcome new hires to innovate and help us make new drink specials or improve something in our operations
- We offer free employee food & drinks, employee discounts, flexible schedules & a focus on work/life balance.

**Your Role**:As an **Assistant Store Manager**, you will be a key player in ensuring our store operates smoothly and upholds our high standards of barista culture and customer service excellence. You'll work closely with the owners and lead a team, guiding them with effective communication, honesty, and top-notch organizational skills.

**Key Responsibilities**:

- **Team Training**: Onboard and train new team members, ensuring they embrace our culture and values.
- **Inventory Management**: Keep stock levels accurate and manage inventory efficiently.
- **Customer Service Excellence**: Provide exceptional service and swiftly resolve any customer issues.
- **Team Leadership**: Motivate and lead the team to continuously improve and excel.
- **Coaching and Feedback**: Offer regular coaching and constructive feedback to team members.
- **Strategic Implementation**: Assist in creating and implementing strategies, rules, and regulations to enhance autonomy.
- **Scheduling and Availability**: Manage schedules and be available on-call to handle last-minute call-outs.
- **Compliance Audits**: Conduct routine store audits to ensure adherence to company policies and procedures.

**Qualifications**:

- Previous experience in a coffee shop or restaurant management role, preferably as an Assistant Store Manager or similar position.
- Proficiency in Microsoft Office Suite (Word & Excel).
- Excellent time management and organizational skills.
- Ability to negotiate and resolve conflicts professionally.
- Bachelor's Degree (preferred).
- Food Handler's Certificate (required).

If you’re passionate about coffee & beverage, love leading a team, and are excited about growing with us, we’d love to hear from you Join Moa Coffee and be part of a company where your contributions are valued and your career can flourish.

**Pay**:The hourly pay calculated is based on a base pay (depending on experience) + average tips we receive.

Pay: $24.00 - $29.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Employee discount

Experience level:

- 2 years

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Experience**:

- Restaurant or Coffee Shop: 2 years (required)

License/Certification:

- Food Handler's Certificate (required)

Ability to Commute:

- Woodside, NY 11377 (required)

Work Location: In person