Computer Desktop Support Specialist

3 weeks ago


Brooklyn, United States ASAPNetSource Full time

**Responsibilities**
- Address user tickets regarding hardware, software and networking
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals

**Skills**
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude

**Job Types**: Full-time, Contract

Pay: $22.00 - $25.00 per hour

Schedule:

- 8 hour shift

Work Location: In person



  • Brooklyn, United States ASAPNetSource Full time

    **Responsibilities** - Address user tickets regarding hardware, software and networking - Ask targeted questions to diagnose problems - Guide users with simple, step-by-step instructions - Conduct remote troubleshooting - Test alternative pathways until you resolve an issue - Record technical issues and solutions in logs - Direct unresolved issues to the...

  • IT Support Specialist

    3 weeks ago


    Brooklyn, New York, United States teamworkonline Full time

    BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off...


  • Brooklyn, United States Metropolitan Transportation Authority Full time

    **Description** **Job Information** First Date of Posting: 4/17/2024 Last Date of Filing: 5/8/2024 Authority: NYCTA Department: Subways Division/Unit: MOW Engineering Reports to: Supervisor Work Location: 130 Livingston Street Hours of Work: Various **TA Applicants must be in a permanent civil service status in the title(s) of**Computer Associate /...


  • Brooklyn Park, Minnesota, United States MRA-The Management Association Full time

    JOB TITLE: Network Support Specialist COMPANY: Scherer Bros. Lumber Co.LOCATION: Brooklyn Park, MN Corporate OfficeDo you have a passion for technology and a strong desire to make a significant contribution to a dynamic IT team? We are currently looking for a Network Support Specialist to join our team here at Scherer Bros. Lumber Co. In this role, you'll be...


  • Brooklyn Park, United States MRA-The Management Association Full time

    JOB TITLE: Network Support Specialist  COMPANY:  Scherer Bros. Lumber Co. LOCATION:  Brooklyn Park, MN Corporate Office Do you have a passion for technology and a strong desire to make a significant contribution to a dynamic IT team? We are currently looking for a Network Support Specialist to join our team here at Scherer Bros. Lumber Co. In this...

  • Help Desk Analyst

    4 weeks ago


    Brooklyn, United States Computer Resources of America Full time

    **Applicants MUST be located within 30 minutes of the job site as per SLA.** **Responsibilities**: - Provide technical support and troubleshooting assistance to end-users - Respond to help desk tickets and resolve issues in a timely manner - Install, configure, and maintain computer hardware and software - Assist with network administration tasks,...


  • Brooklyn, United States gonzer Full time

    Details: Perform reporting and analytical functions as required. Manage the coordination of field visit, surveys, inspections, and other TA support services. Ensure and enforce adherence to quality assurance and quality control. Ensure and enforce adherence to safety protocol. Identify, track, address and assist Manager or his/her designee with resolution...


  • Brooklyn, United States B & R Christmas Decorators, Inc Full time

    **LOOKING TO HIRE NOW AND START IN SEPTEMBER!** **Successful applicants should**: - Have good computer skills include in-depth knowledge of Mac Operating systems (Pages & Numbers) - Be a fast learner and able to adapt to a fast-paced work environment - Have excellent communication skills (written and verbal) - Be able to multitask - Problem solver -...


  • Brooklyn, United States NYC Careers Full time

    **Court Part Support Specialist**: - Apply**Court Part Support Specialist**: - Agency: DISTRICT ATTORNEY KINGS COUNTY - Posted on: 05/18/2024- Job type: Full-time Location BROOKLYN - Title Classification: No exam required Department CASE MANAGEMENT SERVICES - Salary range: $50,000.00 - $50,000.00- The Kings County District Attorney’s Office (KCDA) is...


  • Brooklyn, United States Elevance Health Full time

    Certified Peer Support Specialist Location : Remote and field based position within Brooklyn, NY (Kings County). The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members. How you will make an impact: Identifies opportunities for engagement of members and...


  • Brooklyn, United States Rhythm Full time

    **OUR MISSION** At Rhythm, we are on a mission to revolutionize cardiac care through advanced remote monitoring solutions. As a leader in the remote healthcare space with nearly 200,000 patients, our fast-growing tech company leverages cutting-edge technology and expert clinical care to provide exceptional, real-time cardiac monitoring. Our goal is to...


  • Brooklyn, United States Rhythm Full time

    **OUR MISSION** At Rhythm, we are on a mission to revolutionize cardiac care through advanced remote monitoring solutions. As a leader in the remote healthcare space with nearly 200,000 patients, our fast-growing tech company leverages cutting-edge technology and expert clinical care to provide exceptional, real-time cardiac monitoring. Our goal is to...


  • Brooklyn Center, United States TAJ Technologies Inc Full time

    Job Description - Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training,...


  • Brooklyn, United States Block Institute Full time

    Join Our Team at Block Institute!Established in 1962, Block Institute is a Brooklyn-based non-profit organization dedicated to supporting children and adults with Intellectual and Developmental Disabilities. Committed to our mission-driven approach, we believe in building meaningful relationships, embracing challenges as opportunities, and inspiring and...


  • Brooklyn, United States Chelsea Technologies Full time $55,000 - $65,000

    Level 1 – IT Support Engineer On-site - Brooklyn, NY) Chelsea Technologies is a well-established, rapidly growing technology solutions and managed services provider based out of New York and Florida, executing top-tier IT services in multiple states. Chelsea Technologies is a cloud first company, and we implement the latest and greatest cloud...


  • Brooklyn, United States NYC Careers Full time

    **Youth Development Specialist**: - Apply**Youth Development Specialist**: - Agency: ADMIN FOR CHILDREN'S SVCS - Posted on: 04/20/2024- Job type: Full-time Location BROOKLYN - Title Classification: Exam may be required Department Crossroads Juvenile Center - Salary range: $51,787.00 - $67,900.00- THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF...


  • Brooklyn, New York, United States Looking Glass Factory Full time

    About Us:Hey there! Welcome to the Looking Glass world. We're on a mission to revolutionize hologram technology and break through the 2D boundaries. Our holographic displays bring 3D content to life without the need for bulky headsets. They're all about collaboration and group viewing, changing the way we interact with digital content.Established in 2014,...


  • Brooklyn, United States True Care Full time

    **Company Overview**:Empowering Health, Enriching Lives: True Care’s Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches...


  • Brooklyn, United States Block Institute Full time

    Join Our Team at Block Institute!Established in 1962, Block Institute is a Brooklyn-based non-profit organization dedicated to supporting children and adults with Intellectual and Developmental Disabilities. Committed to our mission-driven approach, we believe in building meaningful relationships, embracing challenges as opportunities, and inspiring and...


  • Brooklyn, United States Samaritan Daytop Village Full time

    Overview: **Mental Health Specialist** **Healthcare staff can work anywhere.The BEST work with US!** **Salary: $62,000-$70,000** A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your...