Help Desk Analyst

2 weeks ago


Brooklyn, United States Computer Resources of America Full time

**Applicants MUST be located within 30 minutes of the job site as per SLA.**

**Responsibilities**:

- Provide technical support and troubleshooting assistance to end-users
- Respond to help desk tickets and resolve issues in a timely manner
- Install, configure, and maintain computer hardware and software
- Assist with network administration tasks, including LAN and Windows Server management
- Communicate effectively with users to understand their technical issues and provide appropriate solutions
- Document all support activities and resolutions in the help desk ticketing system
- Collaborate with other IT team members to ensure smooth operation of the help desk

**Requirements**:

- Proven experience in a help desk or technical support role
- Strong knowledge of computer hardware, software, and networking concepts
- Familiarity with Windows operating systems, Microsoft Office Suite, and TCP/IP protocols
- Ability to analyze and troubleshoot technical issues independently
- Excellent communication skills, both verbal and written
- Customer-oriented mindset with a focus on providing exceptional service
- Ability to work well under pressure in a fast-paced environment
- Apple device support skillsets
- Knowledge of firewall configurations and security protocols is a plus
- Flexible to rotations in shift schedule
- Pay rate non-negotiable
- Must be able to regularly commute to job site in Brooklyn, NY. This role is fully in-person.

**Applicants MUST be located within 30 minutes of the job site as per SLA.**

Applicants can expect to hear back within 2-3 business days.

Pay: $21.00 - $23.00 per hour

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Experience level:

- 1 year
- 2 years

Schedule:

- 8 hour shift

**Experience**:

- Windows: 1 year (required)
- Desktop Support: 1 year (required)

Ability to Commute:

- Brooklyn, NY (required)

Ability to Relocate:

- Brooklyn, NY: Relocate before starting work (required)

Work Location: In person


  • Front Desk Manager

    2 days ago


    Brooklyn, United States Crunch Full time

    Front Desk Manager The Front Desk Manager will not only be our best Front Desk Representative, but will lead our Front Desk team to ensure successful completion of all tasks. Equally important is the emphasis that these tasks are to be performed in a manner that delivers an amazing experience for our members and guests. Can you help create and maintain a...

  • Senior QA Analyst

    Found in: beBee jobs US - 11 hours ago


    Brooklyn, New York, United States Work & Co Full time

    Work & Co ) defines and launches the world's most successful digital products and services. With a team of over 400+ and offices in the United States, Brazil, and Europe, we've become the go-to partner for IKEA, Google, Apple, Mercedes, Vistaprint, MTA, Planned Parenthood, Gatorade, and more. Fast Company noted that our engineering and design teams are...

  • Finance Analyst III

    2 weeks ago


    Brooklyn, United States Experis Full time

    Our client is looking for a highly motivated Financial Analyst who can work independently and accurately in our Capital Projects department. The candidate selected for this position will assist the Capital Projects Manager with implementing and maintaining day-to-day processes and work on process improvements within the department. Responsible for budget...

  • Business Analyst

    2 weeks ago


    Brooklyn, United States CareerBuilder Full time

    Business analysts identify, define and document business processes and software requirements to be developed as software or best practice business processes. They serve as a liaison between business and IT teams by facilitating communication and determining software objectives that align with stated and unstated business needs. They manage complex projects...


  • Brooklyn Center, United States Allied National Services Full time

    We are currently seeking a Retail Operations Manager/Price Book Analyst. This position requires leadership and supervisory skills to be able to direct other team members and maintain the POS price book on an ongoing basis. The ideal candidate must be detail oriented and ensures pricing accuracy in the POS system, as well customer service driven to provide...


  • Brooklyn, United States Graham Windham Full time $60,000

    Senior Performance Analyst for Youth SuccessAbout Program Performance & Planning:In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe,...

  • Senior Performance Analyst for Youth Success

    Found in: Talent US C2 - 2 weeks ago


    Brooklyn, United States Graham Windham Full time

    Senior Performance Analyst for Youth SuccessAbout Program Performance & Planning:In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe,...


  • Brooklyn, United States Pratt Institute Full time

    Reporting to the Libraries' Associate Director for Access Services, the Evening & Weekend Library Manager is responsible for coordinating and ensuring the provision of excellent library services at the Circulation and Reference desks of the Brooklyn campus library, with particular attention to overseeing evening and weekend coverage. The Manager works...


  • Brooklyn, United States Partner's Consulting Inc Full time

    Title: Desktop Support Technician Location: Atlantic City, NJ Type: Contract Our client is seeking a Desktop Support Technician who will review, evaluate, design, implement and maintain the corporate technology systems. Description Assist the Manager, IT Services in the activities of the department in order to monitor and improve overall corporate...


  • Brooklyn, United States Community Counseling and Mediation Full time

    **Beverly’s Place** is a permanent supportive housing facility for individuals and families in Brownsville. Comprised of 72 units, Beverly’s Place has been created to provide stabilization, medication, better health care, employment, and other services to help residents live independent life. **Responsibilities but not limited to**: - Overseeing...

  • IT Support Specialist

    Found in: beBee jobs US - 6 days ago


    Brooklyn, New York, United States teamworkonline Full time

    BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off...


  • Brooklyn, United States NBCUniversal Full time

    Job Description The Ad Sales Finance Manager for Hispanic, Partnerships, and Analytics will support core ad sales finance processes for the Hispanic brands and Partnerships in addition to thefinancial modeling of new business initiatives, growth opportunities and strategic prioritiesof NBCU’s national advertising sales business. We are looking for an...

  • IT Support Specialist

    Found in: beBee S US - 6 days ago


    Brooklyn, United States teamworkonline Full time

      BSE Global (“BSE”) is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every...

  • Press Operator

    2 weeks ago


    Brooklyn, United States PrideStaff - Brooklyn Park, MN Full time

    Job DescriptionJob DescriptionPress OperatorCompany Benefits:Fast growing family-owned companyOpportunities to growMedical, Dental and Vision InsuranceWellness Program to reward healthy livingPaid leave for new parentsExercise room available 24/7Press Operator Job Overview:  The Flexographic Press Operator performs manual and machine operator tasks related...

  • Press Operator

    4 days ago


    Brooklyn, United States PrideStaff - Brooklyn Park, MN Full time

    Job DescriptionJob DescriptionPress OperatorCompany Benefits:Fast growing family-owned companyOpportunities to growMedical, Dental and Vision InsuranceWellness Program to reward healthy livingPaid leave for new parentsExercise room available 24/7Press Operator Job Overview:  The Flexographic Press Operator performs manual and machine operator tasks related...

  • Infrastructure Project Manager

    Found in: Talent US C2 - 2 weeks ago


    Brooklyn, United States Crescens Inc. Full time

    Job title : Infrastructure Project Manager  Location: Brooklyn, NY- Hybrid  Duration : 12+ months  Type : Contract This is a 35hrs./Week Job (3 days in office/ 2 days remote)  Job Description:   Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for...

  • Payments Data

    6 days ago


    Brooklyn, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description** Chase is undertaking an aggressive customer-focused agenda and investing in innovative ways to deepen customer engagement by connecting the dots on behaviors and creating seamless experiences. Our ambition is to be the undisputed leader in consumer banking by delivering highly personalized experiences in terms of money...


  • Brooklyn, United States Blink Fitness Full time

    **Job Overview**: The key function of the Assistant Club Manager will be to help the Club Manager run the day to day operations of the club. The Assistant Club Manager will be an active participant of the team and will lead by example by providing a warm, engaging, up-beat and positive energy while serving all Members, Guests, and team mates throughout the...

  • Senior Business Systems Analyst

    Found in: Resume Library US A2 - 2 weeks ago


    Brooklyn, New York, United States Wasserman Full time

    Wasserman powers the business of sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, music artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.  Headquartered in Los Angeles, Wasserman operates globally across 27...

  • Sales Associate

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Brooklyn, United States Looking Glass Factory Full time

    About UsHi! We're Looking Glass. Our team is building the first great hologram company of the 21st century, charting a course out of flatland for all.Our spatial displays lets users view lifelike, immersive, 3D media without the need for clunky headsets. They are designed to be collaborative and group viewable, transforming the way we interact with digital...