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Accounts Receivable Specialist

4 months ago

Agawam, United States Singer Equipment Company Full time

Overview:
The Accounts Receivable Specialist (AR Specialist) is responsible for the day-to-day processing of customer invoice payments, opening of new customer accounts and routine communications with customers and Singer MA (SMA) personnel. The AR Specialist is responsible for ensuring all incoming payments are recorded and processed daily, outstanding invoices are collected in a timely manner and customer payments are deposited daily to SMA’s bank account. The position is additionally responsible for ensuring all incoming paperwork is and that customer records are kept accurately and up to date. AR Specialist is expected to execute related functions accurately and within pre-established deadlines while following all company processes and procedures.

**Responsibilities**:

- Process customer check and credit card payments to customer accounts
- Secure supporting documents such as invoices, proof of delivery, original order detail, and/or itemized statements
- Research to reconcile account discrepancies. This includes getting approvals from Sales and other internal departments, issuing credits, and sending denials to customers
- Review and verify accuracy of billing and supporting documentation as required
- Research and respond to inquiries regarding billing issues and problems
- Create and distribute monthly reports to SMA sales team members
- Communicate with customers on outstanding invoices
- Additional tasks as may be required from time to time

**Experience**:

- Minimum 2 years of accounts receivable/billing experience is required.
- Experience in high volume transactional environments.
- Experience reconciling accounts.
- Knowledge of basic accounting principles covering double entry accounting.

**Skills**:

- Excellent interpersonal and customer service skill
- Strong organizational/multi-task and prioritizing skills
- Ability to work in a flexible and dynamic organization
- Ability to maintain a high level of confidentiality
- High attention to detail and problem solving
- Analytical abilities and good business judgment
- Excellent oral and written communication skills
- Ability to work autonomously with mínimal supervision
- Problem solver with the ability to work under pressure to meet deadlines.
- Able to thrive in a fast-paced environment
- Experience with TRX ERP system a plus
- Experience with Concur system a plus

**Education**:

- Minimum 2 year Associates Degree or commensurate experience

**Physical Requirements**:
This is a normal office job that requires reading, making telephone calls, data entry, and word processing at a computer. It also requires operating normal office equipment, including computers, copiers, shredders, telephones, and fax machines, and occasional lifting, up to 25 pounds.

At Singer Equipment Company, we value each and every one of our dedicated sales staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

**EOE/M/F/Veterans/Disability