Marina Office Manager
1 month ago
**MARINA OFFICE MANAGER**
REPORTS TO: Marina General Manager
: Administrative Assistant to the GM and Operations Manager and to make sure that the office runs smoothly and efficiently.
- Process letters, memos, reports generated by the GM.
- Coordinate all training, safety training, certifications and licenses.
- Coding of all invoices, sending said invoices to Accounting office weekly.
- Preparation/distribution of the monthly dockage/slip availability report.
- Plan & coordinate participation in the New England Boat Show.
- Maintain Customer Data Base and generate reports, labels & mailings from it.
- Collect time cards weekly and provide to payroll administrator.
- Complete weekly/monthly property update
- Billing, collection and follow-up of dockage/storage/other.
- Assist with monthly closing processes and communication with Accounting.
- Assist with Monthly Financial Statement preparation and review.
- Assist with annual budget preparation.
- Liaison for Dockwa Marina Management system education and updates.
- Distribute and Process guest communications including contracts.
- Manage and assist with guest relations events & seminars.
- Manage guest feedback and annual guest survey process.
- Manage and Track Storm water testing processes and results.
- Manage Spring boat launch schedule.
- Manage Fall boat haul out schedule.
- Manage Summer club program.
- Coordinate vendor and guest meetings.
- General office duties and back-up for answering phones.
- Distribute incoming mail to appropriate individuals.
- Prepare outgoing mail & Federal Express.
- Maintain office equipment & office supplies.
- Keep an efficient, well-organized and clean office.
- Support other management staff when possible.
- Proficient with computers, including Microsoft Word, Excel, and Outlook.
- Strong Guest Service/Hospitality focus is essential.
- Strong organizational skills are essential.
- Professional, calm and pleasant demeanor desirable.
- Must be self-motivated and able to work independently.
- Proven track record of managing processes and projects.
- Knowledge of the Dockwa marina management platform is desirable.
- Experience in marina operations is desirable.
- Exposure to MRI software is desirable.
Pay: $30.00 - $40.00 per hour
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
**Experience**:
- Microsoft Office: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Ability to Commute:
- Newburyport, MA 01950 (preferred)
Ability to Relocate:
- Newburyport, MA 01950: Relocate before starting work (required)
Work Location: In person
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