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Customer Service Associate

3 months ago

Leominster, United States NEW ENGLAND WIRE PRODUCTS Full time

New England Wire Products (NEWP) designs and manufactures custom wire rack displays for clients in the beverage, home center, grocery, convenient store industries, as well as others. We provide our clients with high quality, in-house design, engineering, manufacturing, powder coating, and printing services. NEWP has over 600,000 square feet of manufacturing space across Massachusetts, Georgia, and Maine. NEWP has a sales force presence nationwide and has been growing steadily over the last 38 years.

We are looking for hardworking self-starters who enjoy working in a fast-paced team environment.
- Report directly to NEWP's Director of Sales
- Provide prompt answers to clients on their shipment status, product needs/requirements, and any other general questions
- Data entry for sample schedule and production schedule
- Exporting reports for meetings from our ERP system
- Tracking order status
- General office duties

**Job Requirements**:

- Bachelors degree
- Positive attitude
- Team player
- Ability to prioritize workload
- Organized
- Comfortable asking questions and communicating with various people

**Salary**: $55,000

Pay: $25.00 - $26.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Ability to Relocate:

- Leominster, MA: Relocate before starting work (required)

Work Location: In person