Customer Service Liaison
3 days ago
We are seeking a highly skilled and motivated Customer Service Associate to join our team at Beacon Hill. In this role, you will be responsible for providing exceptional customer service to external dealers and internal departments, managing all assigned projects and orders, and resolving problems by listening to customers and understanding their needs.
Key Responsibilities:
- Act as a liaison to customer requests, ensuring timely and effective resolution
- Track and troubleshoot orders from inception through completion
- Serve as primary customer contact for questions and troubleshooting
- Assume additional responsibilities as requested by management
Requirements:
- Two or more years of work experience in a similar role
- Strong analytical and problem-solving skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Demonstrates a high level of integrity and business ethics
About Us:
Beacon Hill is a dynamic and growing company that values innovation and customer satisfaction. We offer a hybrid work model and a competitive salary of up to $48K. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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