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Treatment Coordinator

4 months ago

Pasadena, United States Castle Dental Full time

Overview:
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours): M-F 9-6 1Saturday 9-2 Responsibilities:

- Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
- Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
- Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications:

- At least one year related experience
- Knowledge of dental terminology
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications:

- Bilingual (English & Spanish) preferred
- Previous experience presenting treatment plans

About:
**Compensation Range: $18 - $22/Hour**

Smile Brands supports nearly 700 affiliated dental offices across 30 states all focused on a single mission of delivering Smiles For Everyone® Smiles for patients, providers, employees, and community partners. Everyone. Our entire culture is designed to promote WIN-WIN relationships by treating people with respect and pursuing business process excellence that makes it easier to provide great patient care. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.