We have other current jobs related to this field that you can find below

  • Hotel Front Desk Agent

    1 month ago

    Tempe, United States Hostmark Hospitality Full time

    ** Hotel Front Desk Agent - Weekends** ** Holiday Inn Express TempeTempe, AZ** **JOB DESCRIPTION FRONT DESK AGENT** This position is for 2-3 shifts per week, including every Saturday and Sunday. REPORTS TO: General Manager REQUIRED TRAINING/ EDUCATION/EXPERIENCE: High School Diploma or equivalent. Prior guest service experience desirable. Neat, clean person...

  • Hotel Front Desk Receptionist

    3 months ago

    Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Front Desk Agent

    2 days ago

    Tempe, United States Midas Hospitality Full time

    Front Desk Agent - Vib: Tempe, AZMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Vib...

  • Hotel Front Desk Receptionist

    3 months ago

    Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    3 months ago

    Tempe, United States Hostmark Hospitality Full time

    ** Front Desk Agent** ** Holiday Inn Express TempeTempe, AZ** As a Front Desk Agent, you will: * Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. * Welcome and serve guests in person and over the phone everyday. * Enjoy solving problems, be comfortable using a computer to check guests in...

  • Front Desk Agent Part-Time

    1 month ago

    Tempe, United States Midas Hospitality Full time

    Job DescriptionJob DescriptionFront Desk Agent - Vib: Tempe, AZMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk...

  • Lead Spa Front Desk Agent

    4 weeks ago

    Tempe, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    Position Type: Full-Time/Part Time About Us: At Narande Spa at Phoenix Marriott Tempe at the Buttes we are dedicated to providing our guests with a luxurious and rejuvenating experience. Nestled in the heart of Tempe, our spa offers a tranquil retreat with world-class treatments and exceptional service. We are seeking a motivated and dynamic Lead Spa Front...

  • Front Desk Agent

    1 month ago

    Tempe, United States Midas Hospitality Full time

    Front Desk Agent - Vib: Tempe, AZ Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the...

  • Front Desk Agent

    3 weeks ago

    Tempe, United States MCR Hotels Full time

    The Front Desk Agent at the SpringHill Suites by Marriott Tempe at Arizona Mills Mall is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay,...

  • Front Desk/Guest Service Agent

    3 months ago

    Tempe, United States Best Western Group Full time

    **Front Desk/Guest Service Agent** **Job Description** **Property Summary** A Vibrant addition to the Downtown Tempe Neighborhood, the hotel provides you with all the comforts of home while allowing you to experience everything that Tempe has to offer. After a great night sleep in our Sealy beds, rainfall showerheads and Bliss Spa amenities will be a great...

  • Front Desk Agent

    3 months ago

    Tempe, United States Embassy Tempe Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    3 months ago

    Tempe, United States DoubleTree by Hilton Hotel Phoenix Tempe Full time

    Job SummaryGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not...

  • Front Desk Agent at Citterio USA

    3 months ago

    Tempe, United States Joe DiSabella Full time

    Job DescriptionJob DescriptionCitterio Usa in Tempe, AZ is looking for one front desk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working.ResponsibilitiesGreet and welcome guests in a friendly and professional mannerAnswer and screen phone callsOrganize and schedule meetings as...

  • Hotel Front Office Supervisor

    2 months ago

    Tempe, United States Crestview Management, LLC Full time

    The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities: Supervise front desk staff and ensure that they...

  • Front Desk Supervisor

    1 month ago

    Tempe, United States Embassy Tempe Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Agent

    4 days ago

    Tempe, United States Driftwood Hospitality Management Full time

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made...

  • Front Desk Agent at University Inn

    3 months ago

    Tempe, United States University Inn Full time

    Job DescriptionJob DescriptionSeeking a front desk agent to join our team immediately! Starting pay varies upon work experience and how you do during training.Forward resume to Sindoor Brewer at universityinnaz@gmail.comWe are located at 902 S Mill Ave. Our ideal candidate: Self Starter, Motivated, Team Player, Reliable, and Accountable. Potential Schedule:...

  • Front Desk Supervisor

    4 weeks ago

    Tempe, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    About the Job:JOB TITLE: Front Office SupervisorREPORTS TO: Director of Front OfficeBasic purpose:Supervise the Front Office staff, including Front Desk Supervisors, Bell Staff, and Guest Response department in the daily shift operations.  Aid in the administration of the Front Office department to achieve customer satisfaction, quality service and...

  • Assistant Front Office Manager

    3 months ago

    Tempe, United States DoubleTree by Hilton Hotel Phoenix Tempe Full time

    Job SummaryThis is an advanced professional and administrative position responsible for the successful operation of the front office, PBX, and guest relations functions while maintaining quality standards, profitability and customer satisfaction.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job...

  • Hotel Night Auditor

    2 months ago

    Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...

Hotel Front Desk Agent

2 months ago

Tempe, United States Sonesta Simply Suites Phoenix Tempe Full time

Job Description Summary

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.
- Justification

Justification

replacement req.

Hiring Requirements

Job Details
- Job Profile

Job Profile

*

Guest Service Agent
*
- Job Families for Job Profiles

Job Families for Job Profiles

*

Rooms, Front Office
*
- Worker Sub-Type

Worker Sub-Type

*

Regular
*
- Worker Type

Worker Type

*

Employee
*
- Time Type

Time Type

*

Part time
*
- Compensation Grade

Compensation Grade

*

Default Hourly Grade
*
- Primary Location

Primary Location

*

*

Sonesta Simply Suites Silicon Valley Santa Clara
*
- Primary Job Posting Location

Primary Job Posting Location

*

*

Sonesta Simply Suites Silicon Valley Santa Clara
*
- Additional Locations

Additional Locations

(empty)
- Additional Job Posting Locations

Additional Job Posting Locations

(empty)
- Scheduled Weekly Hours

Scheduled Weekly Hours

21
- Work Shift

Work Shift

(empty)
- Recruiting Start Date

Recruiting Start Date

02/01/2021
- Target Hire Date

Target Hire Date

02/01/2021
- Target End Date

Target End Date

(empty)

Additional Information
- Union Membership from Job Profile

Union Membership from Job Profile

(empty)
- Allowed Unions from Job Profile

Allowed Unions from Job Profile

(empty)
- Job Description

**DUTIES AND RESPONSIBILITIES**:

- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
- Responsible to maintain the security of cash, credit card transactions, and guest information.
- May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
- Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
- Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
- Issue, control and release guest safe-deposit boxes.
- Comply with federal, state and local laws regarding health, safety, and alcohol services.
- Perform other duties as assigned.

**QUALIFICATIONS AND REQUIREMENTS**:

- High School diploma or equivalent required.
- One year of previous hotel experience, or retail customer service preferred.
- Previous background from the extended stay industry preferred.
- Ability to speak, read, and write fluent English; other languages beneficial.
- Professional verbal and written communication skills.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
- Problem solving, reasoning, motivating, organizational and training abilities preferred.
- Experience with Microsoft Office and Opera systems preferred.
- Will be required to obtain a ServSafe certification.
- May be required to obtain a TIPS certification.
- Valid driver’s license required.
- Frequently standing up, bending, climbing, kneeling, and moving about the facility.
- Carrying, lifting or pulling items weighing up to 50 pounds.
- Frequently handling objects and equipment.
- Standing for extended periods of time.
- Will be required to work mornings, evening, weekends, and holiday

Pay: From $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Nights as needed
- On call
- Rotating weekends

Work setting:

- In-person

Application Question(s):

- Are you available to work swing shifts 7-3pm and 3-11pm

Work Location: In person