Hotel Night Auditor

5 months ago


Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Make sure every hotel guest has a pleasant stay
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

•Excellent customer service and communication skills are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Flexible overnight hours are required
•Proficiency with computers is required; experience with reservation and accounting software is desired

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