Current jobs related to Front Desk Supervisor - Tempe - Embassy Tempe

  • Front Desk Supervisor

    1 week ago

    Tempe, Arizona, United States Embassy Tempe Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk. This role requires a strong attention to detail, excellent communication skills, and the ability to work well under pressure.Key ResponsibilitiesAssist the Front Desk Manager in...

  • Front Desk Supervisor

    1 week ago

    Tempe, Arizona, United States Embassy Tempe Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth and efficient front desk operation. This includes assisting the Front Desk Manager and/or General Manager, maximizing room revenue and occupancy, and maintaining high standards of personal appearance and grooming.ResponsibilitiesApproach all...

  • Front Desk Supervisor

    2 days ago

    Tempe, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, ensuring a seamless and enjoyable stay. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Key ResponsibilitiesCustomer Service: Provide attentive, courteous, and...

  • Front Desk Supervisor

    4 weeks ago

    Tempe, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Receptionist

    4 weeks ago

    Tempe, Arizona, United States hypertecdcs Full time

    **Job Title:** Front Desk Receptionist**Job Summary:** We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Hypertec. As a Front Desk Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive experience.**Key...

  • Front Desk Representative

    4 weeks ago

    Tempe, Arizona, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Embassy Tempe. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the Front Desk.Key Responsibilities:Greet and welcome guests,...

  • Front Desk Representative

    2 weeks ago

    Tempe, Arizona, United States Omni Hotels Full time

    Front Desk Agent OpportunityWe are seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure.Key Responsibilities:Provide exceptional customer service to guests, responding to...

  • Front Desk Agent

    4 weeks ago

    Tempe, United States Omni Hotels Full time

    Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arri Front Desk, Agent, Omni, Hotel

  • Front Desk Representative

    2 weeks ago

    Tempe, Arizona, United States Omni Hotels Full time

    Front Desk Agent OpportunityWe are seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service.This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure.Key Responsibilities:Provide exceptional customer service to guestsManage front desk...

  • Front Desk Representative

    1 month ago

    Tempe, Arizona, United States MARANA 3 LLC Full time

    We are seeking a highly skilled Front Desk Agent to join our team at MARANA 3 LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register and assign rooms to guests in a timely and efficient mannerConfirm phone and online reservations to ensure seamless guest...

  • Front Desk Representative

    1 week ago

    Tempe, Arizona, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk AgentWe are seeking a warm and welcoming Guest Service Agent/Front Desk Agent to join our team at Tharaldson Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.What We Offer:Career Advancement...

  • Front Desk Representative

    1 week ago

    Tempe, Arizona, United States Omni Hotels Full time

    Front Desk Agent OpportunityWe are seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure.Key Responsibilities:Provide exceptional customer service to guestsManage front desk...

  • Front Desk Agent>

    6 months ago

    Tempe, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Embassy Tempe [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Representative

    4 weeks ago

    Tempe, Arizona, United States MCR Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to all guests, responding to their...

  • Front Desk Representative

    2 days ago

    Tempe, Arizona, United States MCR Hotels Full time

    Front Desk Agent Job DescriptionThe Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the administrative processes of the hotel.Key Responsibilities:Provide attentive and courteous service to guests, ensuring a positive stay.Maintain the telephone switchboard and respond to guest inquiries.Establish...

  • Front Desk Representative

    2 days ago

    Tempe, Arizona, United States Midas Hospitality Full time

    Front Desk Agent OpportunityMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Vib hotel in Tempe, AZ.Key Responsibilities:Register and assign rooms to guests, issue room keys, and provide directions.Sort and distribute incoming mail and faxes for guests.Respond to inquiries regarding hotel services,...

  • Front Desk Representative

    4 weeks ago

    Tempe, Arizona, United States Omni Hotels Full time

    Front Desk Agent Opportunity at Omni Tempe Hotel at ASUWe are seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure.Key Responsibilities:Provide exceptional customer service...

  • Front Desk Representative

    1 week ago

    Tempe, Arizona, United States Midas Hospitality Full time

    Front Desk Agent OpportunityMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest service at our Vib hotel in Tempe, AZ. This role involves greeting, registering, and assigning rooms to guests, as well as handling telephone inquiries and resolving guest concerns. Key Responsibilities: Greet and register guests, issue room keys,...

  • Front Desk Ambassador

    1 month ago

    Tempe, Arizona, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting guests with a...

  • Front Desk Agent

    3 weeks ago

    Tempe, United States MARANA 3 LLC Full time

    We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of...

Front Desk Supervisor

3 months ago

Tempe, United States Embassy Tempe Full time

Job Summary:

The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.

Responsibilities:

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Set the standard for guest relations at the Front Desk.
  • Obtain all necessary information when taking room reservations.
  • Monitor all V.I.P. and special guest requests.
  • Review Front Office log and Trace File daily.
  • Fully comprehend and execute all relevant phases of the front desk computer system.
  • Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
  • Be aware of all rates packages and promotions currently underway.
  • Be familiar with all in-house groups.
  • Be aware of all closed out and restricted dates.
  • Follow and enforce all Aimbridge Hospitality hotel credit policies.
  • Be able to perform all duties of Front Desk Agent.
  • Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
  • Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
  • Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
  • Have knowledge of and assist in all emergency procedures as required.
  • Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
  • Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
  • Ensure the maximization of room revenue through Rooms Merchandising.
  • Answer all guest inquiries in a timely and professional nature.
  • Be involved in departmental meeting planning and execution.
  • Help maintain productivity levels at or above budgeted standards.
  • Perform any other duty as required by management.
  • Assist in training of new hires and current associates on a regular basis.
  • Attend meetings as required by management.
Property Details:

This all-suite hotel offers a complimentary shuttle to Phoenix Sky Harbor Airport. Our hotel is minutes from the Arizona State University (ASU) campus and the shopping and nightlife of Mill Avenue. Relax in our sleek lobby, bar and lounge area with expanded breakfast section.

Guests can wake up in a spacious bedroom and enjoy extra space with a separate living area. The free made-to-order breakfast every morning includes a fresh omelet station and everything you need to get the day started right. Snacks and refreshments are complimentary every night at our Evening Reception.

We are ready to host any event with over 10,000 sq. ft. of indoor and outdoor meeting space. Our Phoenix Ballroom makes an elegant venue for presentations and celebrations for up to 500 guests.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan