Hotel Front Office Supervisor

2 months ago


Tempe, United States Crestview Management, LLC Full time

The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities:

Supervise front desk staff and ensure that they are providing excellent customer service. Train new front desk staff and provide ongoing training to existing staff. Manage guest check-in and check-out processes. Resolve guest complaints and issues in a timely and professional manner. Ensure that all front desk procedures are followed and that all guest information is kept confidential. Coordinate with other hotel departments to ensure that guest needs are met. Assist with room reservations and cancellations. Prepare daily reports and communicate with hotel management. Maintain a clean and organized front desk area. Requirements:

High school diploma or equivalent Previous experience in a hotel front desk or customer service role Strong leadership and communication skills Ability to multitask and work in a fast-paced environment. Excellent problem-solving skills Proficient in Microsoft Office and hotel management software Flexible schedule, including weekends and holidays. We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term andLong-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid TimeOff (PTO), free hotel rooms and hotel discounts. #J-18808-Ljbffr


  • Front Desk Supervisor

    4 weeks ago


    Tempe, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    About the Job:JOB TITLE: Front Office SupervisorREPORTS TO: Director of Front OfficeBasic purpose:Supervise the Front Office staff, including Front Desk Supervisors, Bell Staff, and Guest Response department in the daily shift operations.  Aid in the administration of the Front Office department to achieve customer satisfaction, quality service and...


  • Tempe, United States DoubleTree by Hilton Hotel Phoenix Tempe Full time

    Job SummaryThis is an advanced professional and administrative position responsible for the successful operation of the front office, PBX, and guest relations functions while maintaining quality standards, profitability and customer satisfaction.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job...


  • Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Tempe, Arizona, United States Marriott Phoenix Resort Tempe at the Buttes Full time

    About the Role: As a Front Office Operations Lead, you'll play a vital role in ensuring smooth and efficient daily operations within our dynamic front office team. You'll be responsible for supervising and guiding a diverse group of staff members, including Front Desk Supervisors, Bell Staff, and Guest Response representatives. Your Responsibilities: Lead...


  • Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    3 months ago


    Tempe, United States DoubleTree by Hilton Hotel Phoenix Tempe Full time

    Job SummaryGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not...

  • Front Desk Supervisor

    1 month ago


    Tempe, United States Embassy Tempe Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...


  • Tempe, United States Hostmark Hospitality Full time

    ** Hotel Front Desk Agent - Weekends** ** Holiday Inn Express TempeTempe, AZ** **JOB DESCRIPTION FRONT DESK AGENT** This position is for 2-3 shifts per week, including every Saturday and Sunday. REPORTS TO: General Manager REQUIRED TRAINING/ EDUCATION/EXPERIENCE: High School Diploma or equivalent. Prior guest service experience desirable. Neat, clean person...

  • Front Office Manager

    2 weeks ago


    Tempe, Arizona, United States Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Tempe, 1929 E Rio Salado Parkway, Tempe, Arizona, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Marriott Vacations Worldwide. The...

  • Front Office Manager

    2 weeks ago


    Tempe, United States Marriott International Full time

    Job Number 24148478Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Tempe, 1929 E Rio Salado Parkway, Tempe, Arizona, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Marriott Vacations...

  • Front Desk Agent

    4 days ago


    Tempe, United States Driftwood Hospitality Management Full time

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made...

  • Front Desk Agent

    3 weeks ago


    Tempe, United States MCR Hotels Full time

    The Front Desk Agent at the SpringHill Suites by Marriott Tempe at Arizona Mills Mall is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay,...

  • Medical Front Office

    3 months ago


    Tempe, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Medical Front Office

    4 weeks ago


    Tempe, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Hotel Night Auditor

    2 months ago


    Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...

  • Hotel Night Auditor

    2 months ago


    Tempe, United States La Quinta Inn, Phoenix Sky Harbor Airport Full time

    Job DescriptionJob DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience...


  • Tempe, United States Best Western Group Full time

    **Front Desk/Guest Service Agent** **Job Description** **Property Summary** A Vibrant addition to the Downtown Tempe Neighborhood, the hotel provides you with all the comforts of home while allowing you to experience everything that Tempe has to offer. After a great night sleep in our Sealy beds, rainfall showerheads and Bliss Spa amenities will be a great...

  • Front Desk Agent

    3 months ago


    Tempe, United States Embassy Tempe Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Medical Front Office

    1 month ago


    Tempe, United States Sonoran University of Health Sciences Full time

    Job DescriptionJob DescriptionJob Description/Summary:Sonoran University of Health Sciences' Patient Services Representatives (PSRs) are positive first impression ambassadors and the front line in communication between Medical Center/Neil Riordan Center for Regenerative Health patients and physicians. PSRs support the clinical team by coordinating...

  • Medical Front Office

    3 weeks ago


    Tempe, United States SONORAN UNIVERSITY OF HEALTH SCIENCES Full time

    Job DescriptionJob DescriptionJob Description/Summary:Sonoran University of Health Sciences' Patient Services Representatives (PSRs) are positive first impression ambassadors and the front line in communication between Medical Center/Neil Riordan Center for Regenerative Health patients and physicians. PSRs support the clinical team by coordinating...