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Marketing Coordinator/ Guest Relations

4 months ago

Studio City, United States Aire Medical Spa Full time

**About Us**: Aire Medical Spa, located in the heart of Studio City, CA, is dedicated to providing top of the line medical spa services that enhance beauty and well-being. We are seeking a talented and experienced Marketing and Guest Relations Specialist to join our team and help us grow our client base while ensuring exceptional customer experiences.

As a Marketing and Guest Relations Specialist at Aire Medical Spa, you will play a vital role in driving our marketing efforts and maintaining strong relationships with our clients. Your primary responsibilities will include managing marketing campaigns, generating leads, engaging with potential clients, and providing exceptional guest relations services. This role requires a blend of marketing expertise, excellent communication skills, and a passion for customer service.

**Key Responsibilities**:
**Marketing**:

- Develop and execute marketing strategies to promote Aire Medical Spa's services and brand.
- Manage and optimize Google Ads campaigns to drive traffic and increase conversions.
- Generate leads through various marketing channels, including social media, online advertising, and community events.
- Analyze marketing data and metrics to measure the success of campaigns and make data-driven decisions for future strategies.
- Collaborate with the team to create visually appealing marketing materials, including flyers, brochures, and digital content.
- Stay up-to-date with industry trends and best practices to ensure Aire Medical Spa remains competitive in the market.

**Guest Relations**:

- Serve as the first point of contact for potential clients, providing information about our services and addressing inquiries.
- Schedule appointments for clients, ensuring efficient use of spa resources and timely service delivery.
- Maintain a clean and welcoming reception area, ensuring a positive first impression for all visitors.
- Build and maintain strong relationships with clients, providing personalized recommendations and addressing any concerns or issues.
- Assist in managing client feedback and reviews, working to continuously improve the overall client experience.

**Qualifications**:

- Proven experience in marketing, preferably in the beauty, wellness, or medical spa industry.
- Strong communication and interpersonal skills with the ability to engage and build rapport with clients.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Proficiency in using scheduling software and CRM systems.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
- Passion for the beauty and wellness industry, with a genuine desire to help clients look and feel their best.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for professional development and growth within the company.
- Employee discounts on spa services and products.
- A positive and collaborative work environment.

**Job Types**: Full-time, Part-time

Pay: $21.00 - $25.50 per hour

**Experience**:

- Marketing: 1 year (required)

Ability to Commute:

- Studio City, CA (preferred)

Ability to Relocate:

- Studio City, CA: Relocate before starting work (required)

Work Location: In person