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Guest Relations Specialist

2 months ago


Garden City, Michigan, United States True Food Kitchen Full time

Guest Relations Specialist Job Overview

At True Food Kitchen, our Guest Relations Specialists are essential in fostering a welcoming and friendly atmosphere for our patrons. They are dedicated to delivering top-notch service and hospitality, ensuring every guest leaves with a smile. Key responsibilities include overseeing reservations, greeting guests, and facilitating a seamless dining experience. Our Guest Relations Specialists are crucial in supporting the restaurant's daily operations and making sure every visitor feels appreciated.

Essential Qualifications:

  • A strong commitment to providing exceptional service and hospitality
  • A cheerful and positive demeanor
  • Previous experience in a high-energy environment is preferred
  • Ability to remain active and on your feet throughout shifts

Core Responsibilities:

  • Warmly welcome guests and graciously see them off at the end of their visit
  • Ensure that guests feel valued and well-attended
  • Cultivate relationships with returning guests and accommodate their preferences
  • Respond to phone inquiries promptly and courteously
  • Efficiently manage guest seating arrangements
  • Adhere to safety, sanitation, and operational standards
  • Communicate effectively with team members to ensure smooth operations
  • Keep the front desk area and entryway clean and organized

Perks of Joining Our Team:

  • Competitive hourly compensation
  • Opportunities for advancement within a supportive work environment
  • Flexible scheduling options
  • Access to quality healthcare for part-time staff
  • Enjoyable and relaxed workplace atmosphere with dining discounts

About True Food Kitchen:

True Food Kitchen is dedicated to serving wholesome, real food that aligns with our TRUE standards. We focus on responsibly sourcing ingredients to offer our guests nutritious and delicious meals. Our mission is to inspire individuals to embrace real food for a healthier lifestyle.