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Family Service Supervisor

3 months ago

Sacramento, United States Sacramento County, CA Full time

**The Position**:
**Come join one of **Forbes Magazine's Best Employers**

**This is a limited continuous filing exam. Next filing cut-offs are at **5:00 pm** on**:
**6/13/2024, 6/27/2024 (final)**

Under direction, the Family Service Supervisor supervises, assigns, reviews, and participates in the work of staff responsible for providing clients with access to various County or community services through referrals, as part of a comprehensive case plan for adults, families and children in crisis by way of programs and resources offered by the County; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility.

**Examples of Knowledge and Abilities**:
**Knowledge of**
- Principles and practices of supervision, discipline, leadership, mentoring, and training
- Team dynamics and team building
- The problems, needs and behavior patterns of people and families who are disadvantaged or under stress
- Basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions) and statistics
- File maintenance and organization
- Applicable federal, state, local laws, codes, and regulations as they relate to each program or assignment
- Casework supervision as applied to Family Service Workers
- English usage, spelling, grammar, and punctuation

**Ability to**
- Select, supervise, train, and evaluate staff
- Plan, coordinate, assign, and review the work of subordinate staff
- Work independently, prioritize work, coordinate activities and meet critical deadlines
- Develop and maintain cooperative, effective working relationships with staff, clients, and the general public
- Communicate clearly and concisely, both verbally and in writing
- Assess the effectiveness of services performed by assigned staff
- Investigate and resolve disciplinary issues
- Collect and compile a variety of data and information
- Compose routine business communications, routine reports and other written materials in a clear, concise, organized and accurate manner

**Employment Qualifications**:
**Minimum Qualifications**

**Either**:1. Two years of full-time, paid experience employed by the County of Sacramento in the class of Family Service Worker.

**Or**:2a. Two years of full-time, paid experience working in a health, social services or community organization, or institution working directly with children, adults, or the elderly, performing the duties equivalent of a nurse’s aide, home health aide, teacher’s aide, or daycare worker;

**And**

2b. Successful completion of 12 semester (18 quarter) units from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class.
**Note**:Completion of course work from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class may be substituted for up to one (1) year of the required experience on the basis of three (3) semester units or four (4) quarter units equal one month of experience.
**Note**: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

**General Qualifications**

License Requirement: A valid California Driver License, Class C, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Certificate Requirement: A valid Basic First Aid certificate from the American Red Cross or another agency that meets OSHA guidelines is required within 90 days of appointment. Failure to obtain or maintain the appropriate certificate may constitute cause for personnel action in accordance with Civil Service Rules and applicable bargaining agreement.
Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.
Physical Requirements: While most work will be sedentary at a desk, some incumbents may be required to:

- Sit for extended periods while driving.
- Walk and/or stand for extended periods of time.
- Climb in and out of vehicles and flights of stairs to reach residence.
- Bend, stoop, kneel, squat, and reach at or above shoulder height.
- Lift, carry, push and pull