Digital Account Coordinator

3 weeks ago

Manchester, United States CCA GLOBAL PARTNERS Full time

Main Street versus Wall Street CCA Global Partners connects independent, family business owners to provide scale, resources, and innovation, giving them that competitive edge in this big box world. If you have a passion for people, entrepreneurship, and community you may have just found your new home Opportunity and benefits created with a focus on taking care of our employees and their families that’s the CCA way If you say YES, we’ll say WELCOME HOME

We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service as a **Digital Account Coordinator **in our **Manchester, NH** office for our Retail Groups division. In this client-facing position you are responsible for day-to-day account management of organic and paid digital marketing and coordination of content creation across a wide scope of platforms such as store websites and social media sites. This role will conduct monthly meetings with client members to develop a digital strategy designed to attract customers and drive organic and paid traffic to our individual member store websites through optimized web content and paid campaigns. You will work collaboratively within a cross-functional fun and creative team and communicate effectively with our Retail Group members.
- In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays._

**Our Digital Account Coordinator will**:

- Support and enhance the digital presence for Retail Group members through in-bound marketing tactics designed to attract, engage, and convert more customers.
- Conduct calls to review the members’ content strategy and website metrics. Plan content schedules for member websites and Google Business Profile, including but not limited to, monthly updates to content.
- Field and facilitate members’ in-bound marketing requests.
- Collaborate with internal teams using project management software to schedule, review and monitor progress of content and task deliverables for member accounts.
- Partner with the Content & Social team to coordinate the creation of custom social media and Google Business Profile posts that capture the target audience’s attention and influences action; ensuring consistent quality, voice, messaging and brand adherence.
- Collaborate with internal digital experts to measure, track, and quantify digital both organic and paid digital strategies.

**Do our requirements match YOUR background?**
- Bachelor’s Degree in Communications, Marketing or Journalism or equivalent experience plus a minimum of 1-3 years of experience in marketing or account management.
- Skilled in discussing broad or complex concepts and simplifying them into clear, concise, strategic messaging for easy consumption by target audiences across various formats and channels.
- Experience with CMS platforms (like WordPress), Google Analytics and HTML is a plus.
- Excellent verbal, written, and interpersonal communication skills.
- Personal computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Access and Outlook).

**How we take care of YOU**:

- We were recognized as one of New Hampshire’s Best Companies to Work For in 2002, 2004, 2013, 2014, 2015, 2016, 2019, 2020, 2021, 2022, 2023 and we made it into the Hall of Fame in 2017, 2018 and 2024
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members
- We recognize YOU for your accomplishments and contributions through development, growth and compensation
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.

**What’s so special about us?**
CCA Global Partners remarkable cooperative business model empowers thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our** **_mission_** is to empower entrepreneurs and independent business owners by providing them the scale, resources and innovation that create sustainability, growth, and effective competition in today’s evolving marketplace.
- Thriving on our core values and approaching success with the CCA Way._
- Proud to be an Equal Opportunity Employer._
- LI-HYBRID_

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