![TWO MEN AND A TRUCK®](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**TWO MEN AND A TRUCK®** is NOW HIRING enthusiastic, customer-focused individuals In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
- **NO COLD CALLING Our Inside Sales Consultants work hard to produce accurate estimates and thorough schedules to maximize the business.**
**What We Offer**:
- **Starting pay: $18 per hour + commissions (Our CSR’s typically earn $25+ per hour)**:
- All inbound sales leads - **NO COLD CALLING**:
- Bonuses and incentives based on great performance
- Medical and 401(k)
- Full-time work
**Skills**:
- High school diploma or GED; associate’s degree in a related field preferred
- **No experience necessary - will train all applicable skills**:
- Excellent customer service skills (friendly, courteous and helpful)
- Strong team player who works productively with a wide range of people and personalities
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Exceptional organization and time management skills
- Ability to analyze and solve problems effectively
- Must be willing to submit to pre-employment background check and drug screen
**Responsibilities**:
- Provide outstanding customer service on all calls and inquiries submitted online
- Recommend/sell moving services and products based on cost, availability and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Utilize your sales expertise to secure critical sales
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
This job posting is for a position at the individually owned and operated **TWO MEN AND A TRUCK**® franchise located in Northbrook, Illinois. The employer at this location is TMT Chicagoland, LLC.
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