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Talent Development Administrative Specialist

3 months ago

Silver Spring, United States DRT Strategies, Inc. Full time

DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and financial services industries.

The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together.

We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make your vision a reality.

**What are we looking for?**
The Admin Specialist shall possess an advanced level of administrative experience with the ability to perform administrative type functions within CVM's Talent Development Staff. The individual shall be able to complete routine and non-routine assignments/tasks in a timely manner. The individual shall be able to perform independently, under pressure, manage multiple tasks/assignments, and adapt to an environment of quick response activities/tasks. Punctuality and reliable attendance are crucial. The individual shall have experience of working in a fast-paced, customer service-oriented office setting. The individual shall be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint. The individual shall also be extremely proficient. The individual shall possess an advanced level of administrative experience with the ability to perform administrative type functions within CVM's Talent Development Staff. The individual shall be able to complete routine and non-routine assignments/tasks in a timely manner. The individual shall be able to perform independently, under pressure, manage multiple tasks/assignments, and adapt to an environment of quick response activities/tasks. Punctuality and reliable attendance are crucial. The individual shall have experience of working in a fast-paced, customer service-oriented office setting. The individual shall be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint. The individual shall also be extremely proficient with Learning Management Systems. In addition, the individual shall be proficient in virtual communication/learning platforms such as WebEx, Adobe Connect, Skype, Microsoft Teams and Zoom. The individual will need to rely on experience and judgment to plan and accomplish multiple tasks as assigned. The individual shall possess a professional, mature, and courteous customer service demeanor. The individual shall be outgoing, positive, creative, and self-motivated. t with Learning Management Systems. In addition, the individual shall be proficient in virtual communication/learning platforms such as WebEx, Adobe Connect, Skype, Microsoft Teams and Zoom. The individual will need to rely on experience and judgment to plan and accomplish multiple tasks as assigned. The individual shall possess a professional, mature, and courteous customer service demeanor. The individual shall be outgoing, positive, creative, and self-motivated. Strong communication skills are critical. Experience working with a learning management system such as SABA would be preferred but not required.

**Fun stuff you will do on the job**:

- Maintain FDA's Learning Management System for CVM's Talent Development Staff
- Serve as the main processor of OPM SF-182 Forms for external training for the 700-800 SF-182s received per year
- Provide Learning Management System (LMS) Support for the 250-300 courses offered internally per year
- Provide administrative support for internal classes
- Assist with tracking/reporting mandatory training
- Update spreadsheets/databases
- Update the CVM's Talent Development Learning Center (TDLC) Intranet Site by posting 508 compliant documents
- Assist with the implementation of the TDLC Leadership Library
- Create Standard Operating Procedures and Job Aids to document processes
- Other administrative support duties as assigned

**This is you**:

- Strong communication skills are critical.
- Ability to communicate effectively, orally and in writing.
- Ability to provide tactful and courteous telephone support and customer service.
- Ability to operate office equipment/machines such as photocopier, shredder, scanner, fax machine
- Knowledge of computer software and programs such as Microsoft Word, Excel, PowerPoint, and Outlook.
- Knowledge of grammar, spelling, punctuation, and required formats sufficient to recognize and correct errors in various types of documents.
- Demonstrates ability/experience to work in high level office setting.
- Ability to manage multiple task-priorities.

**You will wow us even more if you have th