Scheduling & Operations Coordinator

3 days ago


Skokie, United States LifeLine Ambulance Illinois Full time

**Staffing & Operations Coordinator**

Skokie, IL

Status: Full Time - Hourly

Reports To: Director of Operation

**Description**

**About LifeLine**

Driven by care, the LifeLine philosophy permeates far beyond a slogan. Established in 2008, LifeLine has rapidly blossomed into a regional industry leader. Our staunch reputation is built on reliability, safety and innovation. Proudly serving our communities in Illinois, Michigan, Mississippi and Tennessee, LifeLine’s progressive expansion is reshaping medical transportation.

**Job Summary**:
LifeLine Ambulance is seeking a qualified Staffing and Operations Coordinator for the Illinois region (Skokie, Chicago, Carol Stream). A successful Staffing & Operations Coordinator has excellent interpersonal skills and is organized and detail oriented.

**Essential Job Responsibilities/Functions**:

- Initiates and maintains scheduling of Field Employees
- Work with local schools and LifeLine Academy to ensure third riders are scheduled appropriately and have proper paperwork (waivers, etc.) submitted as directed by EMS Coordinator and Operations Managers
- Works with Operations Managers and Communications Manager to obtain call demand weekly and ensure proper coverage and efficient shift times
- Evaluate time off and PTO requests on a routine basis
- Complete timeclock exceptions and update attendance points daily
- Send a bi-weekly attendance point report to Operations Manager and Director of Operations
- Participate in new hire orientation to train new hires on scheduling software and track and communicate status of new hire training (3rd rides)
- Reports daily to Operations Managers & Communications Manager to address scheduling needs
- Respond to vacancies due to call offs and fill shifts accordingly
- Investigate and report employee hours (under hours and overtime) to Director of Operations and Human Resource to ensure productivity and maximum efficiency
- Scheduling and maintaining Special Events coordinating with DO and Dispatch

**Minimum Requirements**:

- 1+ year within EMS Industry
- Preferred prior experience in scheduling
- Organized & detail oriented
- Ability to use Microsoft Excel, PowerPoint & Word
- Excellent oral and written communication skills
- Exceptional interpersonal skills

**What we offer**:

- Competitive Pay, PTO, overtime opportunities
- A variety of elective benefits including Medical, dental, and Vision insurance, and 401K
- Tuition reimbursement for Life academy NREMT program and Paramedic School
- Uniforms
- On-site continuing education
- Family culture based on open communication
- EMS career advisers

LifeLine is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

IND123



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