Front Desk Medical Receptionist

4 weeks ago


Hackensack, United States Bergen Ear, Nose, and Throat Associates Full time

**Responsibilities**:

- Answers high-volume calls on a multi-line phone system; screens and directs calls, take detailed messages, and/or forwards telephone calls to the appropriate physician or team member.
- Schedules new and established patient appointments.
- Inputs and verifies demographics and insurance in EMR.
- Collects copay and balances, verifies insurance eligibility, and ensures physician and insurance referrals are on file.
- Meet and greet patients with a friendly smile and a positive attitude.
- Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations.
- Performs other related duties as assigned by physician, supervisor, or management.

**Qualifications**:

- 2 year of related healthcare experience preferred.
- High School diploma or GED
- Strong organizational skills: able to manage priorities and multitask in a faced pace environment.
- Versatility, flexibility, and a willingness to work within constantly changing priorities.
- Understanding of medical terminology and medical insurance.
- Must be able to take accurate message.
- Computer savvy.
- Must be able to triage patients over the phone.
- English/Spanish Preferred.
- Must be a team player.

**Benefits**:

- 401(K) with company match
- Medical Insurance for employee
- Dental Plan
- Vision Plan
- HSA (health savings account)
- Professional growth and stability

**Job Type**:

- Full-Time (Must be able to work flexible hours
- Office opens at 7:30 AM
- Last patient is anywhere between 5:30 & 6:30 PM

COVID-19 - We want to assure our employees are fully prepared to handle Coronavirus cases as we adhere to vigorous practice health and safety protocols. Personal protective equipment provided or required. Temperature screenings, social distancing guidelines, sanitizing, disinfecting, or cleaning procedures in place.

Pay: $18.00 - $21.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday

Ability to Relocate:

- Hackensack, NJ 07601: Relocate before starting work (required)

Work Location: In person



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