Medical Receptionist

3 weeks ago


Hackensack, United States HVA Medical Group Full time

_Medical Receptionist HVA Medical Group_
**About us**

HVA Medical Group is a multi-specialty practice with offices in Bergen, Passaic and Morris Counties. We are visionary and patient-centric.

Responsibilities include:
1 - Greets all patients in a friendly and welcoming manner.

2 - Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.

3 - Obtains copies of patient identification and insurance identification and scans into document imaging system.

4 - Upon completion of registration, notifies the medical assistant that the patient is ready.

5 - Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.

6 - Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.

7 - Schedules patients for appointments with the doctor and for testing as necessary.

8 - Preauthorizes testing and procedures as ordered by the doctor for the patient.

9 - Distributes incoming faxes and handles outgoing faxes.

10 - Performs all other duties as assigned.

11 - Fluent in Spanish a plus

**Qualifications**:

- Medical administrative support experience
- Patient service background
- Office experience, especially in a medical setting
- Proficiency in front desk duties
- Familiarity with EMR systems like Epic and eClinicalWorks
- Knowledge of HIPAA regulations
- Strong communication skills, including Spanish proficiency
- Excellent phone etiquette
- Understanding of medical terminology and records

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- medical office: 3 years (required)

**Language**:

- English (required)

Work Location: In person


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