Community Engagement Specialist

2 months ago

New York, United States Harlem United Community AIDS Center Inc Full time

**Position Description**

**Essential Job Functions**

The following job duties are mandatory requirements of the job:

- With guidance from the Business Development Manager, execute strategies to support the retention of existing business and pursue leads to expand community access to services.
- Conduct cold calls and/or visits to social services providers to develop and nurture partnerships that help expand access and education about agency services.
- Drive agency vehicles to transport clients to appointments.
- Maintain ongoing tracking of transportation services.
- Submit weekly reports and ensure data is accurate for real-time reporting.
- Utilize agency-wide database e-ICare to enter health information that enables reporting and supports continuity of care.
- Conduct harm reduction patient-centered assessment and provide referrals as needed.
- Access statewide databases to verify eligibility for Medicaid billable programming.
- Help market and advertise the agency services at community events and venues.
- Utilized electronic health records (eCW) to schedule health care appointments.
- Track and maintain an ongoing record of services provided.

**Other Responsibilities**
- Research and develop an in-depth understanding of the company’s services and staff.
- Work with technical staff and other internal colleagues to meet consumer needs.
- Arrange and participate in internal and external client debriefs.
- Any other duties assigned by Business Development Manager.

**Education and Certification**
- This position requires 2 years of social services, healthcare, and /or marketing experience.
- A Bachelor’s degree preferred or equivalent combination of work experience required.
- Valid Driver’s license is required.

**Special Skills and Knowledge**
- Good project and time management skills.
- Knowledgeable of excel and comfortable with data systems.
- Ability to speak a second language Spanish and/or French.
- Comfortable reaching clients across various facilities that serve high-need populations located in high-need areas, such as homeless shelters, food pantries, drug rehabilitation facilities, multiservice centers, and churches.
- Strong analytical and organizational skills.
- Ability to work collaboratively.

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