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Community Engagement Specialist

4 months ago

New Orleans, United States Wider Circle Full time
Job DescriptionJob Description

Wider Circle is looking for a Community Engagement Specialist in New Orleans to play a vital role in our groundbreaking program, which connects neighbors for better health outcomes. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person/virtual group events, home visits, and telephone outreach. Join us in our battle against healthcare inequality.

Company Overview

At Wider Circle, we believe that everyone deserves to be healthy. That’s why we’re setting out to solve the last mile of healthcare by building neighborhood groups that empower members to motivate and support each other to get the care they need when and where they need it. We partner with health plans and physician groups in neighborhoods nationwide to provide fun and educational in-person and virtual programs for members who share similar interests and life experiences. These programs create a trusted community support network essential to managing better health. Wider Circle is proud to bring its unique programs to more than 320 communities nationwide in 5 different languages.

Immerse yourself in our LOVE, LEARN, GROW culture, where the ethos of making a profound impact, fostering respect, and nurturing career development reign supreme. We offer competitive compensation, benefits, and policies meticulously crafted to uphold our unwavering commitment to our internal team and the communities we proudly serve. Join us in shaping healthier futures and embracing boundless personal and collective growth opportunities.

*AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply*

Responsibilities:

  • You will lead the Wider Circle Medicaid program in your assigned area, using the Wider Circle-developed curriculum to build trust, promote health, and encourage positive health actions.
  • You will plan, advertise, and host virtual and in-person events for members, all to foster relationships with and between members.
  • You will create partnerships with local community-based organizations that provide resources for members.
  • You will enroll prospective members into the Wider Circle Medicaid program. Additionally, you will hold yourself accountable to achieve membership engagement, growth goals, and other metrics such as attendance and feedback.
  • You will connect with members to develop individualized plans for their success in the Wider Circle Medicaid program.
  • You will serve as a liaison between the member’s health plan and the member.
  • You will utilize Salesforce and other cloud-based tools to record member interactions and metrics.

Physical Demands:

To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Engagement personnel will be regularly required to:

  • Safely and consistently drive to public places up to 30 miles away from their home
  • Frequently carry up to 30 pounds of supplies
  • Frequently stand and comfortably speak publically, including projecting their voice in indoor and outdoor spaces in front of groups.
  • Routinely sit, stand, and walk to allow the team members to interact with members for the duration of each event effectively.
  • Ability to see and hear well enough to interact with members by phone and in person and respond to member questions
  • Ability to use a computer to view, enter, and update information in different systems
  • Effectively communicate with members in person or virtually.

Requirements

You have a strong passion for helping and serving others.

You have experience working directly with the Medicaid population and/or other underserved communities.

You understand the socioeconomic and public health challenges facing disenfranchised people, especially in your community.

You have 1-2 years of relevant community outreach, teaching, facilitation, or volunteer experience.

You have excellent presentation and communication skills, both written and verbal, and are comfortable speaking to groups of any size.

You have project management and/or event planning experience.

You prefer to work autonomously with little to no supervision.

You have a flexible schedule (outside of business hours), and you have reliable transportation.

Preferred Requirements:

  • Associate or Bachelor degree; experience can be in lieu of education
  • Healthcare experience
  • Case Management experience

Join Wider Circle in our mission to build healthier and more connected communities.

Apply today to Learn, Love, and Grow with us

Benefits

  • $17.00-19.00 per hour commensurate with experience
  • Opportunity to grow with the company
  • Flexible schedule
  • Opportunity to work with neglected populations; make the world a better place
  • Contract position (with the opportunity to convert after evaluation period)

Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.