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Front Desk Administrator

4 months ago


San Diego, United States UC San Diego Health Full time

Payroll Title:

- HOSP BLANK AST 3
- Department:

- Encinitas Radiation Oncology
- Hiring Pay Scale
- $26.18 - $32.54 / Hour
- Worksite:

- Encinitas
- Appointment Type:

- Career
- Appointment Percent:

- 100%
- Union:

- EX Contract
- Total Openings:

- 1
- Work Schedule:

- Days, 8 Hour Shifts, Monday - Friday**#130173 Front Desk Administrator***:Filing Deadline: Thu 6/20/2024**

**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**

**DESCRIPTION**:
Under the supervision of the Radiation Therapy Manager, the Administrative Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas; Answer all clinic calls using the UCSD Ambulatory Care scripted greeting and follow telephone guidelines. Triage all calls and transfer to appropriate staff.

Responsible for customer service, greets arriving patients for their appointments, oversees all aspects of registration, insurance verification, collects Co-payments and makes deposits daily. Coordinates appointments disposition and confirms patient appointments. Serves as a liaison for physicians, nurses and other Radiation Oncology staff. Uses multiple computer systems simultaneously. Other duties as needed.

**MINIMUM QUALIFICATIONS**:

- Three (3) years previous related experience in a large complex healthcare setting.
- Demonstrated working knowledge of medical terminology.
- Possess proven knowledge of third party payors including federal, state, and private health plans.
- Strong proficient computer skills and be able to work between multiple systems.
- Excellent communication skills with ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences.
- Be a self-starter who is accountable and requires mínimal direction and supervision. A person who is open to new ideas and a creative and flexible individual who is comfortable working in a large, complex organization.

**PREFERRED QUALIFICATIONS**:

- Minimum one (1) year experience with patient admissions/registration.
- Experience working with various computer programs, including EPIC.
- Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting.
- Bilingual in both English and Spanish.

**SPECIAL CONDITIONS**:

- Must be able to work various hours and locations based on business needs.
- Pay Transparency Act_

Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

**If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.**

**If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.**

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.