Associate Director, Health and Human Services

2 weeks ago

Philadelphia, United States City of Philadelphia Full time

**Company Description**
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

**_ What we offer_**
- ** Impact**:

- The work you do here matters to millions.
- ** Growth** - Philadelphia is growing, why not grow with it?
- ** Diversity & Inclusion** - Find a career in a place where everyone belongs.
- ** Benefits** - We care about your well-being.

**_ Agency Description_**

The Mayor’s Office of Chief Counsel and PhillyStat360 is charged with providing Mayor Parker, her Chief of Staff, her Chief Deputy Mayors and her office with direct legal counsel while spearheading the Mayor’s initiative, PhillyStat360 which will provide line of sight and wrap-around integration for all city services to ensure that Philadelphians have a government they can see, touch and feel.

Key projects for the office include:

- Creating a system that provides timely and accurate information regarding the provision of city services;
- Developing an accountability and management model, based upon existing CompStat processes, that allows for the rapid deployment of City operational resources to address quality of life and community concerns by using effective tactics and strategies that are routinely reassessed for effectiveness;
- Implementing a sustainable system that provides for relentless follow-up and the authority to nimbly adjust and adapt strategies and tactics when necessary to ensure effective performance of city services and enhance community satisfaction so that Philadelphians have a government that they can see, touch, and feel.
- Counsel/PhillyStat360 will comprise a small, diverse, and nimble team whose members, collectively, have expertise and experience in domains including law, City operational departments, project and performance management, data analysis/data science, policy research and analysis, persuasion/communication, and engagement/collaboration. For most projects, the office will use a matrixed approach, pairing PhillyStat360 team members with those from City operational departments who have the specific expertise - ranging from human-centered design to user experience to digital services - needed for the project.

**Job Description** Position Summary**:
The Associate Director for Health and Human Services provides advanced administrative, directorial, and analytical support to the Chief Counsel and Director of PhillyStat360 and their First Deputy. This individual will support administrative functions of the office, assist in the development of metrics, internal procedures, and practices City-wide as related to departments delivering quality of life related services, manage priority projects, and serve as liaison for key internal and external stakeholders including offices of elected officials.

They will also ensure effective and efficient day-to-day operations of the team and staff, and support coordination of the organization’s priorities across the office and externally with City departments. In addition, this position is responsible for working closely with the Chief Counsel/Director and their First Deputy to support implementation of processes and systems to maximize employee and City-wide performance on quality-of-life issues in an environment that promotes positive morale, equity, diversity and inclusion.

**Essential Functions**:

- Support and help lead the planning, development, and execution of PhillyStat360 strategic initiatives and projects as it relates to health and human services concerns.
- Work closely with various City departments and focus on City departmental delivery of services relating to quality-of-life concerns.
- Support the overall PhillyStat360 workflow including the prioritization of projects, establishment of project structures and metrics, and planning and facilitation of project working sessions.
- Oversee special projects in tandem with the Chief Counsel/Director and First Deputy and act as a key thought partner, brainstorming & identifying solutions to challenges and metrics for departments.
- Facilitate collaboration and communication with multiple agencies, city departments, non-profits, and other stakeholders, both external and internal, to ensure strong working relationships.
- Advise and train operating department leadership and staff as

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