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Experienced Hyundai Service Manager

3 months ago

Gainesville, United States Parks of Gainesville Full time

**SUMMARY**

We are looking for a Service Manager that is EXPERIENCED WITH HYUNDAI. This person will be responsible over seeing the entire service department. Implementing processes, overseeing customer satisfaction and retention, leading the team with a great attitude and be a team player.

**What We Offer**:
- Opportunity for internal promotion and career growth with company- Competitive pay plan- 401(k) retirement plan options- Full benefits including voluntary short and long term disability, dental, health, vision, medical

**RESPONSIBILITIES**- Ensure customers receive prompt, courteous, and effective service- Serve as a liaison between technicians and customers- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer- Manage and hire technicians and service advisors- Interview and make new hires- Distribute work between technicians- Prioritize required services- Ensure customers have a positive dealership experience- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled- Spend quality time building relationships with the customers**REQUIREMENTS**
- Demonstrated ability to manage others- Organized and friendly personality- Dealership experience preferred