Regional Service Admin

3 weeks ago


Naperville, United States Shimadzu Scientific Instruments, Inc. Full time

**WHO ARE WE?**

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

**WHAT CAN SHIMADZU OFFER YOU?**
- **Our Culture**: A Certified Great Place to Work firmly committed to diversity, inclusion, and belonging.
- **Competitive Compensation**: Day 1 Benefits and competitive salary.
- **Retirement Benefits**: Matching 401K and a Profit-Sharing Program.
- **Health Benefits**: Flexible Spending/Health Savings Accounts.
- **Performance Bonuses**: Variable Pay Plan for commission and incentive roles.
- **Work-Life Balance**: Generous Paid Time Off and Hybrid work options for qualifying roles.
- **Education**: Tuition Assistance Program for both graduate and undergraduate levels.
- **Insurance Perks**: Pet Insurance, optional Identity theft, legal pre-paid, critical care benefits, and robust company-paid life and disability programs, inclusive of paternity and maternity leave.
- **Well-being**: Comprehensive Corporate Wellness Program.
- **Work Flexibility**: Business casual Dress Attire & casual (jeans) Friday
- **Professional Growth**: Clear pathways for Career, Leadership, and Personal Development.
- **Employee Engagement**: Active Inclusion, Diversity, and Culture Employee Resource Groups (ERGs).

**ADDITIONAL COMPENSATION**:

- For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
- For Employees who reside in Connecticut, Massachusetts, New Jersey, and California, additional compensation is offered through a Cost-of-Living Adjustment (COLA).

***:
The individual in this position is responsible for a wide variety of administrative duties, including but not limited to typing, record keeping, data entry, contract administration and performing general office procedures. Additionally, the incumbent must perform direct support functions to assist the Regional Service Manager and the Service Department staff in general.

This position is responsible to provide administrative support to the regional service organizational of Shimadzu Scientific Instruments, Inc.

This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity.

**ADDITIONAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO**:

- The typing of all letters, documents, reports, memos, etc. (daily)
- The maintenance of the Service Center inventory records, including processing, filing and computer entry of all transactions and requests. (daily)
- Shipping responsibilities include the typing of packing lists, maintaining records of shipments, filing and keeping track of backordered parts. (daily)
- Logging/assigning service calls and maintaining the call tracking database and providing support to the service staff as required. (daily)
- To perform data entry of and report generation of service report information supplied by field service engineers. (daily)
- Provide direct assistance to the Service Manager in administering the Preventative Maintenance Agreement program per goals established by the National Service Manager. (weekly)

**SCOPE**:
This position’s primary focus is to provide standard office support to the Regional Service Manager and the entire Regional Service Department.

**KNOWLEDGE REQUIREMENTS**:
CASUAL

WORKING

THOROUGH

Good Telephone Skills

Report Generation

Computer Literacy

Good Communication Skills

Customer Relations

Word, Access & Excel

Organizational Skills

**PROBLEM SOLVING REQUIREMENTS**:
Incumbent is required to act independent of supervision in routine matters governed by either policy or established procedures.

**EDUCATION AND/OR EXPERIENCE REQUIREMENTS**:
Incumbent must have a verifiable record of success in the daily administration of a service-oriented organization covering a period of no less than three years. A minimum of a high school diploma is required, with any type of advanced education highly preferred.

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

**SUPERVISORY RESPONSIBILIT


  • Servicenow Admin

    1 month ago


    Naperville, Illinois, United States Involgix Full time

    Role Servicenow Admin(Certification Must) Duration 24+ Months Contract Location Naperville IL Job Description ServiceNow Certification is Mandatory Hands on experience performing ServiceNow upgradation Experience integrating ServiceNow with other applications using built in and custom APIs Orchestration and Discovery (ITOM) JavaScript PowerShell Hands on...


  • Naperville, United States MultiPlan, Inc. Full time

    Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established compan Admin Assistant, Executive, Reservations, Communications, Healthcare, Assistant, Business Services, Insurance


  • Naperville, United States Transglobal Holding 美國泛宇集團 Full time

    Locations available: SoCal, NorCal, NV, WA, TX, NY, MA, PA, GA, IL, VA, and more **Objective** As a Regional Internal Specialist, your primary objective is to provide unwavering support to our life insurance agents, the cornerstone of our client-centric approach to financial services. You will serve as their trusted resource, empowering agents with the...


  • Naperville, Illinois, United States GreenState Credit Union Full time

    Position Summary: This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service.  The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork. Meets and exceeds sales expectations by providing...


  • Naperville, United States Job Juncture Full time

    As Field Service Representative you will provide on-site service including preventive maintenance, calibration, installation, and training across all product lines in the Central Region. Ideally, you will be located in the Chicago area, but other major cities in the territory may be possible. The base salary range for this position is $32.30 - $36.54 an hour...


  • Naperville, United States Edward-Elmhurst Health Full time

    Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across nine hospitals in Illinois. Endeavor Health is seeking an Internal Medicine Physician in the Western Suburbs of Chicago, Elmhurst, IL to join the team. Take...


  • Naperville, United States McCollister's Global Services Full time

    Job DescriptionJob DescriptionJoin McCollister's Fitness Systems, a nationally recognized company known for our expertise in the assembly, delivery, and installation of fitness equipment. We currently have openings for experienced Class B or C Drivers/Installers doing local work out of our West Chicago, IL facility. Multi-day trips within the region...

  • 405BM - Branch Manager

    23 hours ago


    Naperville, United States Spectra Metals Sales, Inc Full time

    Our Company’s Story:Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into...


  • Naperville, United States Surf Internet Full time

    Position: Fixed Asset Accountant Responsibilities: The Fixed Asset Accountant will thrive in a positive and empowering environment that helps drive the company's growth. This person will serve as a member of the company's finance and accounting team with direct responsibility for government grant compliance, reporting, and reimbursement as well as supporting...


  • Naperville, United States Philadelphia Insurance Companies Full time

    **Marketing Statement** Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by...

  • Project Manager

    17 hours ago


    Naperville, United States Rightsize Facility Full time

    Summary of the Role:As a Project Manager, you are responsible for a range of customer service activities aimed at ensuring sales orders are fulfilled in order to meet (and exceed!) client expectations. You will work alongside with our internal project team and departments, vendor partners and customer representatives to execute post-sale activities related...

  • Project Manager

    22 hours ago


    Naperville, United States Rightsize Facility Full time

    Summary of the Role:As a Project Manager, you are responsible for a range of customer service activities aimed at ensuring sales orders are fulfilled in order to meet (and exceed!) client expectations. You will work alongside with our internal project team and departments, vendor partners and customer representatives to execute post-sale activities related...


  • Naperville, United States Rightsize Facility Full time

    Job DescriptionJob DescriptionSenior Project CoordinatorSummary of the Role:As a Senior Project Coordinator, you are responsible for a range of customer service activities within the Corporate Accounts department aimed at ensuring sales orders are fulfilled in order to meet (and exceed!) client expectations. You will work alongside with our internal project...

  • Project Coordinator

    14 hours ago


    Naperville, United States Rightsize Facility Full time

    Job DescriptionJob DescriptionProject CoordinatorSummary of the Role:As a Project Coordinator, you are responsible for a range of customer service activities aimed at ensuring sales orders are fulfilled in order to meet (and exceed!) client expectations. You will work alongside with our internal project team and departments, vendor partners and customer...

  • Underwriting Director

    17 hours ago


    Naperville, United States Intact Insurance Specialty Solutions Full time

    We currently have an opportunity for an Underwriting Director to join our Specialty Surety team in our Naperville, IL office or remotely nationwide. This position directs effective product development, pricing and underwriting through managing all components of profit, loss, and expenses for a significant specialty product line or multiple lines. Develops...


  • Naperville, United States Chervon North America Full time

    Chervon is one of the world’s largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser...


  • Naperville, IL, United States Edward-Elmhurst Health Full time

    Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across nine hospitals in Illinois. Endeavor Health is seeking an Internal Medicine Physician in the Western Suburbs of Chicago, Elmhurst, IL to join the team. Take...


  • Naperville, United States Sales Focus Full time

    Who We Are! Sales Focus Inc ., the sales outsourcing pioneer, is looking to hire Full-time  Outside Sales Representatives  on behalf of our client Constellation Energy. The Outside Sales Representative is a dynamic and results-driven professional responsible for driving sales growth outside the typical office environment. This role involves direct...

  • IT Support Specialist

    4 weeks ago


    Naperville, United States Chervon North America Full time

    Job DescriptionJob DescriptionChervon is one of the world’s largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools,...

  • Planning Consultant

    4 weeks ago


    Naperville, United States Fidelity Investments Full time

    Job Description : Planning Consultant As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your...