Executive Assistant, Employee Experience, Global

4 weeks ago


New York, United States Amazon Web Services, Inc. Full time

2+ years of senior level leadership support experience
- Experience with executive level calendar management OR Experience managing multiple executive level calendars
- Experience with domestic or international travel coordination
- Must be a US citizen

The AWS Enterprise Support team is seeking a dedicated and customer-obsessed Executive Assistant to initially support two directors from the Strategic Industries teams, part of AWS Sales, Marketing, and Global Services (SMGS). The two leaders are currently located in New York.

The Strategic Industries team’s mission is to empower industry-leading customers with world-class innovation, scalable solutions, operational excellence and best on Earth customer experience. Enterprise Support Strategic Industries includes strategic accounts and seven industry business units across the global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. Strategic Industries customers consists of Fortune 100 - 200 companies that are considered “Industry Movers and Leaders” across the world. The strategic accounts within Strategic Industries are visionaries who leverage the cloud to drive aggressive growth strategies. Strategic accounts are not just large AWS customers, they are collaborative partners who seek to drive innovation and shape the future of cloud services.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small

Key job responsibilities
- Management of complex calendar and scheduling to support teams in multiple locations.
- Schedule cost effective travel itineraries which create smooth transitions between time zones. Coordinate with in-house travel agents and manage international travel process.
- Create and submit expense reports in a timely fashion.
- Managing engagement scheduling, tracking, and debriefs.
- Track and help drive completion of key deliverables and follow up on outstanding items.
- Collaborate across the Marketing EA team to ensure the effective prioritisation and completion of activities.
- Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.
- Help to create an environment that is positive and fun to work in.
- Learn and be curious about the organization in order to improve effectiveness.

A day in the life
As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all-hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.

About the team
Diverse Experiences

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

New York, NY, USA
- 4+ years of senior level leadership support experience
- Experience in a fast-paced, high-tech company
- Experience managing multiple calendars
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines



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