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Executive Assistant

4 months ago

New York, United States Rekuten Global Full time

Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit


Rakuten Rewards is looking for a sharp, driven, and multi-tasking Executive Assistant to provide executive and administrative support to the Chief Revenue Officer. The role will be based in our New York office.

KEY RESPONSIBILITIES
- Communicate with all levels of internal and external contacts and ensure prompt responses
- Manage and maintain a busy calendar, and respond to meeting requests that require frequent re-prioritization
- Communicates with the general staff on the CRO’s behalf and coordinates logistics with high-level meetings both internally and externally.
- Assist with daily administrative duties including completing expense reports, and arranging complex and detailed domestic travel plans, itineraries and agendas.
- Assist with preparing documents and meeting materials; occasional research
- Assist team with meeting deadlines and having all information to help executives make decisions
- Handle multiple tasks at the same time and have the ability to anticipate the CRO’s needs and change direction quickly and often without having all the details
- Assist with high-level projects as needed

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be proficient in Microsoft Office Suite and possess a general techie proficiency
- Domestic travel arrangements and scheduling experience
- Exceptional written, verbal, and interpersonal communication skills
- Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly
- Creative and resourceful in solving issues and improving processes
- Proven ability to handle situations independently Able to work successfully in a highly cross functional team environment
- being comfortable and familiar working with different time zones is essential.
- Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice
- A terrific work ethic accompanied by a get-it-done attitude

QUALIFICATION REQUIREMENTS
- Minimum 5-7 years of progressively responsible experience as an executive assistant.
- Bachelor's degree required

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team
- Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws._

USD $91,044.00 - $157,248.00 annually