Mail Services Associate

2 weeks ago

Boston, United States The Millennium Group Full time

Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

**Key Responsibilities**_:_**
- Mail, Shipping and Receiving Support Services.
- Pickup/deliver mail.
- Prepare Management reports.
- Manage mail staff.
- Prepare disciplinary actions when necessary.
- Sort and distribute internal mail.
- Handling/processing of overnight and accountable packages.
- Implement signature/control of overnight packages.
- Maintain file, storage and retrieval of mail/package logs and signatures.
- Sort mail to each department.
- Track and manage departmental allocation/chargebacks.
- Handle/process FedEx, UPS and all accountable packages.
- Research shipped packages upon request.
- Provide verification of destination/delivery.
- Provide scheduled mail pickup throughout the day as scheduled.
- Perform other related duties as appropriately assigned.

**Qualifications**:

- High school diploma or equivalent preferred.
- Minimum of 1-2 Mail services related experience preferred with knowledge of commonly used Office Services procedures.
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50 pounds.
- Knowledge of using UPS, FedEx, DHL shipping methods.
- Assertive and resourceful; self motivated; willing to ask questions and take initiative be able to communicate clearly.
- Consistently demonstrates professional demeanor, appearance and attitude.

**WATCH Where Service Matters**:

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