Mail Clerk
1 month ago
Job Title: Mail Clerk
Job Location: Boston, MA, 02111
Duration: 6+ Months (Possibility of extension)
Schedule: 7 AM-3 PM, Monday-Friday
Job SummaryResponsible for operating a mail inserter and maintaining accurate records of postal meter logs and production reports. Tasks involve manual record-keeping, updating logs, and maintaining stock logs.
Detailed Statement of Duties and Responsibilities- Mail Preparation and Handling: Prepare, post, and account for deliverables requiring special handling due to unique sizes or shapes. Operate various types of machines, including different inserters.
- Deadline Management: Ensure daily, weekly, and monthly mailing deadlines are met in a deadline-driven print shop environment.
- Mail Processing: Process, distribute, and pick up mail for customer agencies efficiently. Handle mail pick-up from the elevator, distribution, and postage metering.
- Machine Operation and Maintenance: Operate mail-inserting machines, perform preventive maintenance, and make corrective adjustments. Keep the area clean and alert the supervisor about supply needs.
- Quality Assurance: Follow QA/QC procedures to deliver high-quality service. Comprehend and accurately complete job orders, asking questions if requirements are unclear.
- Inventory Management: Assist in maintaining mailroom inventory and notify the supervisor when supplies are low.
- Leadership Responsibilities: Assume clerical and operational responsibilities of the Mailing Services group leader in the supervisor's absence. Manage time, organize incoming jobs, and ensure work is completed.
- Compliance: Understand and comply with all standards, including special training for Department of Revenue jobs requiring high security.
- Flexibility: Demonstrate flexibility in accepting assignments and taking initiative when needed.
- Training: The department provides thorough training until the employee is confident. Looking for someone eager to learn and engage in training.
- Work Environment: The job is in a machine room with printing, inserting, and mailing equipment, operating on two floors. It is a noisy environment, but headphones (noise-cancelling or music) are allowed.
- Physical Requirements: Requires standing for most of the day while operating equipment, with multiple breaks.
- Massachusetts Class D Driver's License.
- Ability to consistently complete tasks promptly.
- Demonstrated ability to uncover and correct errors before distribution.
- Effective communication skills for transmitting, receiving, and interpreting information.
- Enjoyment of a fast-paced environment, confidence in asking questions, and ability to work individually or in a team.
- Competency in basic computer skills, including proficiency in MS Office Suite (Excel and Word); beginner to advanced beginner level is acceptable.
- Proven customer service skills, primarily on the telephone.
- Ability to lift and/or push/pull up to 50 lbs.
- Must pass fingerprinting and security screening due to Department of Revenue requirements.
- Experience in office work, including processing incoming and/or outgoing mail.
- Knowledge of methods and techniques used in machine operations, adjustments, and care.
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