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Administrative Assistant- Reports Clerk

3 months ago

Ontario, United States HCI Systems, Inc. Full time

HCI Systems Inc. is a fast-growing California-based low voltage contracting company seeking a **Fire/Life Safety Inspection Report Administrator** in our Ontario office. We are looking for a dynamic, self-starting individual who enjoys variable work tasks.

**Primary Responsibilities**:
Duties include, but are not limited to:

- Follow up with technicians and subcontractors for completed field reports
- Review completed field test reports for accuracy
- Submit completed test reports to customers
- Review completed work orders and process for invoicing
- Evaluate processes for improved efficiency
- Active participation in process improvement efforts
- Assist in identifying customer needs and perform high volume of administrative duties
- Must provide strong and clear oral and written communication, and be able to respond to routine inquires in a timely manner
- Knowledge of principles and processes for providing customer service, which includes interpretation and execution of customers’ contractual and non-contractual expectations and deadlines, meeting quality standards for services, and ability to evaluate customer satisfaction and strong follow up skills
- Recent working knowledge of software including Word, Excel, Outlook, and Adobe Acrobat are required

**Qualifications**:

- Associate degree or equivalent work experience
- Must be able to pass a background check, MVR check and drug screening
- Ability to participate productively in a diverse team environment, including personnel in the following departments: Sales, Operations, Warehouse, and Field Technicians
- Familiarity with service and/or construction environment and associated safety standards is desired
- Highly motivated and success driven with strong interpersonal skills
- High degree of self-discipline and organization
- Typing speed 45+ WPM

HCI Systems, Inc. provides excellent pay and benefits to include medical, dental, vision, paid time off, paid sick leave, paid holidays, access to low-cost life insurance, and a 401k retirement plan with company match.

**Equal Employment Opportunity**

Pay: $20.00 - $23.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

License/Certification:

- Driver's License (required)

Work Location: In person