Front Desk Administrator

2 months ago

Charlton City, United States Anastasi Insurance Agency Inc Full time

Join Anastasi Insurance Agency Inc, a prestigious insurance agency deeply rooted in Charlton City, Massachusetts, known for its commitment to excellence and community. We are seeking a Front Desk Administrator to be the face of our agency, greeting clients with warmth and professionalism while ensuring smooth operations at the front desk.

This role is pivotal as you will be responsible for managing client inquiries, coordinating appointments, and maintaining a welcoming atmosphere in our office. You will play a crucial role in supporting our team to deliver top-tier service and build strong client relationships.

**Salary**: $40.00 - $60.00 per year
**Benefits**
Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

**Responsibilities**
Client Reception: Welcome clients and visitors in a warm and professional manner.

Phone Management: Answer and direct incoming calls to the appropriate party promptly, in addition to managing the phone system.

Posting and making bank deposits

Assisting in the preparation of Accounts Payable

Handle incoming and outgoing mail

Inputting cancellations and reinstatements in agency operating system

Assisting remote Account Managers and their assistants with in office tasks

Assisting Account Managers in preparation and distribution of Mass Registry work

**Requirements**:
Customer-Focused: Strong customer service skills with a focus on providing a positive experience for clients.

Organization: Excellent organizational skills with the ability to prioritize responsibilities.

Communication: Clear and effective verbal and written communication abilities.

Team Player: Collaborative mindset with the ability to work well with others in a team-oriented environment.

Professionalism: Maintain a professional appearance and demeanor at all times.
**Company Description**
Having specialized in trucking and construction related industries across multiple states over the last 22 years our organic growth has consistently been in the double digits. With this specialized knowledge along with our affiliation with Renaissance Alliance we effectively compete with the regional and national brokerages.

Our plan is to double agency revenue over the next 4-5 years through organic growth in well defined niche markets over multiple states. Our current size lends itself to great flexibility and extraordinary opportunity to our employees and stakeholders.

As focused as we are in business development there is a deep appreciation of family responsibilities among our team members and we will always strive to maintain a balance.

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