Director, Business Development

2 weeks ago

Houston, United States Empower Pharmacy Full time

Position Summary:
As the Director of Business Development - Pharmacy, you will play a crucial role in driving revenue growth and expanding our market presence. This influential position will involve developing and executing a comprehensive business development strategy to propel our success and ensure Empower is at the forefront of the industry.

Collaboration is at the heart of this role. You'll work closely with internal teams to ensure a seamless transition from lead generation to conversion, aligning marketing efforts with sales objectives. Additionally, you'll act as a vital liaison between our sales and marketing teams, sharing valuable market insights and customer feedback to drive continuous improvement and innovation.

Duties and Responsibilities:

- Develops and executes a comprehensive business development strategy to drive revenue growth and market expansion within the Pharmacy market.
- Conducts thorough market research to understand the needs and trends within the pharmacy sector, using insights to tailor products and services.
- Conducts in-depth needs assessments to understand the specific requirements and challenges of Pharmacy clients.
- Cultivates and nurtures relationships with key stakeholders, including executives and influencers.
- Analyzes business development industry trends in Pharmacy market, competitive landscape, and customer needs to inform business development strategies.
- Collaborates with internal teams to tailor solutions that meet the unique needs of Pharmacy groups and ensure a seamless transition from lead generation to conversion.
- Provides valuable insights and feedback to enhance the effectiveness of sales strategies.
- Acts as a liaison between the sales and marketing teams, sharing market insights and customer feedback.
- Ensures alignment between marketing efforts and sales objectives.
- Involved with the planning and development of key customer software integration and prescription ordering processes.
- Collaborates with strategic partners and clients to research market needs and identify possible new product and service solutions.
- Assists with the retention of key customers and de-escalation of service issues.
- Establishes and maintains a strong network of relationships within the industry.
- Tracks and analyzes key performance indicators (KPIs) related to business development efforts.
- Develops and implements annual business plans and manages monthly, quarterly, and annual expense and revenue budgets.
- Creates and delivers customized presentations and proposals for self-insured prospects while presenting the organization's products or services in a compelling manner, emphasizing unique value propositions.
- Stays updated on industry trends, competitor activities, and changes in the self-insured landscape.
- Continuously improves product knowledge and sales techniques.
- Gathers feedback from clients and uses it to enhance products, services, and the overall customer experience.
- Defines and monitors KPIs to evaluate the effectiveness and performance of direct reports. Provides constructive feedback, as necessary.
- Lead, mentor, and develop a team focused on sales and customer service, fostering a culture of excellence and continuous improvement.
- Manages the hiring process including interviewing, training, and onboarding new employees.
- Promotes a collaborative work environment and positive company culture.
- Performs other duties, as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain stationary at their workstation during in-office days and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from a computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee must be able to lift 30lbs. Employee must be able to travel.

Knowledge and Skills:

- Proficient in financial analysis and establishing sales and marketing budgets and action plans.
- Aptitude for medical/pharmaceutical terminology.
- Highly organized and able to prioritize with attention to detail.
- Ability to multi-task and follow-up with a sense of urgency on all matters.
- Exceptional strategic thinking and leadership abilities, strong understanding of the 503B compounding market, excellent communication and relationship-building

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