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Plumbing Field Operations Manager
4 months ago
**Benefits**:
- Company car
- Health insurance
- Paid time off
We are seeking a Field Operations Manager to become an integral part of our team You will coordinate and oversee the organization's daily operations.
**Responsibilities**:
- Manage and improve operational practices
- Allocate resources and materials to meet project deadlines
- Train and motivate a team of plumbers
- Understand and implement performance team concepts
- Recruit, hire and train plumbers
- Ensure complete customer satisfaction and maintain a 5 star service department
- Complete ride alongs with plumbers to ensure Total Immersion System is being executed on every call
- Daily management of dispatch board
- Call by call performance management
- Manage plumbing contract jobs
**Qualifications**:
- Previous experience in operations or other related fields
- Availability to work Monday-Friday within normal business hours and weekends as needed
- 5+ years plumbing experience
- Familiarity with plumbing code essential
- Journeyman plumbing license preferred
- Superior plumbing skills and desire to help in the service techs field as needed
- Ability to run service calls or assist in the field when needed
- Strong project management skills
- Strong problem solving and critical thinking skills
- Strong leadership qualities