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Practice Manager

4 months ago

Washington, United States BBD Psychiatry Group, PLLC Full time

BBD Psychiatry Group, PLLC is a small business based in Washington, DC. Our DC clinic, **Eudaimonia**, offers cutting-edge, evidence-based psychiatric services tailored to individuals. We provide telepsychiatry for remote consultations and in-person office visits in the DC Metropolitan Area. The practice is LGBTQIA+ affirming, minority-owned, and dedicated to serving patients from diverse backgrounds. Our services focus on comprehensive care with a commitment to privacy and accessibility. For more information or to inquire about our services, visitors can use a HIPAA-compliant contact form on the site.

**Position Summary**:
**Key Responsibilities**:

- Administrative Management:_
- Oversee daily operations of the practice, including front desk, billing, and administrative staff.
- Develop and implement office policies and procedures to ensure efficiency and compliance with healthcare regulations.
- Manage patient scheduling, appointments, and follow-ups to optimize patient flow.
- Handle patient inquiries, complaints, and feedback to ensure a positive patient experience.
- Ensure accurate and timely submission of insurance claims and patient billing.
- Maintain and update electronic health records (EHR) and ensure compliance with HIPAA regulations.
- Financial Management:_
- Prepare and manage the practice’s budget, including payroll, expenses, and financial reporting.
- Monitor and analyze financial performance, including revenue, expenses, and profitability.
- Implement cost-effective measures and identify opportunities for revenue enhancement.
- Coordinate with accountants and auditors to ensure accurate financial records and compliance with tax regulations.
- Human Resources Management:_
- Recruit, train, and supervise administrative staff, ensuring a high level of performance and professionalism.
- Conduct regular performance evaluations and provide feedback and development opportunities for staff.
- Handle employee relations, including conflict resolution, disciplinary actions, and benefits administration.
- Develop and implement staff schedules to ensure adequate coverage during office hours.
- Compliance and Quality Assurance:_
- Ensure the practice complies with all federal, state, and local regulations, including OSHA and HIPAA.
- Implement and monitor quality assurance programs to ensure the highest standards of patient care.
- Coordinate with external vendors and service providers to maintain office equipment and supplies.

**Qualifications**:

- Bachelor’s degree in healthcare administration, business administration, or a related field.
- Minimum of 3-5 years of experience in healthcare management, preferably in a psychiatry or mental health setting.
- Strong knowledge of healthcare regulations, insurance processes, and medical billing.
- Proficiency in electronic health records (EHR) systems and practice management software.
- Excellent leadership, communication, and organizational skills.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.

**Preferred Skills**:

- Experience with psychiatric patient care and familiarity with mental health services.
- Knowledge of medical terminology and psychiatric medications.
- Bilingual in Arabic, French, or Spanish is a plus.

**Benefits**:

- Competitive salary based on experience.
- Paid time off and holidays.
- Retirement plan options.
- Professional development opportunities.

**Job Types**: Full-time, Part-time, Contract

Pay: $29.32 - $33.00 per hour

**Benefits**:

- Flexible schedule
- Professional development assistance

Healthcare setting:

- Clinic
- Medical office

Schedule:

- Monday to Friday
- No nights
- Weekends as needed

People with a criminal record are encouraged to apply

**Experience**:

- Management: 1 year (required)

Ability to Commute:

- Washington, DC 20005 (required)

Ability to Relocate:

- Washington, DC 20005: Relocate before starting work (required)

Work Location: In person