Scheduling Coordinator
2 weeks ago
A SaaS company for the transit and transportation industry is looking for a highly organized and detail-oriented Same-Day Scheduler to join our fast-paced team In this role, you will play a critical role in ensuring the smooth operation of our daily schedule by scheduling appointments efficiently and effectively.
**Responsibilities**:
- Schedule appointments for the same day, considering client needs, staff availability, and urgency.
- Communicate effectively with clients and staff to confirm appointments, reschedule as needed, and address any questions or concerns.
- Maintain a clear and organized schedule using scheduling software.
- Prioritize appointments based on urgency and importance.
- Handle cancellations and last-minute changes efficiently.
- May require some data entry of appointment details.
- Contribute to a positive and professional work environment.
**Qualifications**:
- Minimum 1 year of experience in appointment scheduling or a related field.
- Excellent communication and interpersonal skills.
- Proficient in scheduling software Trapeze and data entry.
- Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Excellent time management skills and the ability to meet deadlines.
- Positive attitude and a willingness to learn.
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (required)
Work Location: In person
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