Receptionist/office Assistant
4 weeks ago
**Job Title: Receptionist/Assistant**
**About Us**:
Platinum Visual Solutions aspires to be the nation’s premier “solution provider” for product influencers that are related to visual communications, where people work, gather, learn, and share ideas. Building the Platinum Life culture is our common goal.
As our Receptionist/Assistant, you will be providing exceptional customer service and administrative support. Your responsibilities will include, answering and directing incoming phone calls, process incoming mail, process outgoing mail, managing office supplies, manage admin Fedex/UPS incoming and outgoing packages, filing, admin duties to support sales, admin duties to support project management, manage conference room traffic and light accounting duties.
**Responsibilities**:
- **Front Desk Operations**: Serve as the first point of contact for visitors, clients, and employees. Greet guests warmly, answer inquiries, and direct them to the appropriate person or department.
- **Phone Management**: Efficiently manage incoming calls, route them to the appropriate individuals or departments, and take messages when necessary. Ensure all calls are handled professionally and promptly.
- **Administrative Support**: Assist with various administrative tasks such as data entry, copying and scanning. Maintain organized electronic filing systems and ensure documents are properly stored and easily accessible.
**- Office Organization**: Ensure office supplies are stocked and replenished as needed. Maintain tidy and organized common areas, and reception area to create a welcoming environment for guests and employees.
**- Communication**: Relay messages accurately and promptly to ensure timely responses and actions.
**- Ad Hoc Support**: Provide support to other team members and departments as needed. Assist with special projects, events, and tasks to contribute to the overall success of the organization.
- **Continuous Improvement**: Actively seek opportunities to improve processes, procedures, and workflows. Provide feedback and suggestions for enhancing office operations and customer service delivery.
**Qualifications**:
- Computer skills
- Customer service experience
- Administrative experience
- Phone etiquette
- Organizational skills
- Typing speed
- Office experience
- Data entry proficiency
- Front desk operations knowledge
- Experience with multi-line phone systems
- Calendar management skills
- Office management experience
- Real estate administrative experience
- Proficiency in Microsoft Office
- Proofreading abilities
- Transcription skills
- Event planning experience
- Customer support background
- Medical office experience
- QuickBooks proficiency
- Project coordination skills
- Clerical experience
- Filing skills
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Corona, CA 92879 (required)
Work Location: In person
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