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Dental Receptionist

4 months ago

Corona, United States 2nd Chance Smile Implant Center Full time

Job Overview:
We are a private specialty office focusing in the area of Periodontics and Implants seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional patient service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining accurate records, and ensuring the smooth operation of the front desk.

**Responsibilities**:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments using dental scheduling software (Open Dental)
- Answer phone calls and respond to inquiries in a professional and timely manner
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and process patient payments, including co-pays and deductibles
- Maintain accurate patient records and update information as necessary
- Coordinate with dental staff to ensure efficient patient flow
- Follow HIPAA guidelines to protect patient privacy and confidentiality
- Assist with medical administrative support tasks as needed

Qualifications:

- Previous experience working in a dental office or medical administrative support role preferred
- Proficiency in using dental software system (Open Dental) is highly desirable
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with a friendly and professional demeanor
- Knowledge of dental terminology and procedures is a plus

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Pay: $20.00 - $24.00 per hour

**Benefits**:

- 401(k)
- 401(k) 2% match
- Employee discount
- Paid sick time
- Paid time off

Healthcare setting:

- Dental office

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Corona, CA 92881 (required)

Ability to Relocate:

- Corona, CA 92881: Relocate before starting work (preferred)

Work Location: In person