Vp of Operations

3 weeks ago


Orange County CA, United States HomeXpress Mortgage Corp Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Oversees daily operations, including establishing and meeting goals, team staffing, SLA’s, and training.
- Forecast funding and hiring in advance.
- Supervises the daily activities of the team leads and supervisors, the verification desk, and the funding team to ensure effective pipeline management.
- Monitors pipeline to ensure internal compliance policies are enforced and customer service standards are met or exceeded.
- Negotiates and works to resolve problems with broker as it relates to pricing, program changes, and re-works to loan requests.
- Communicate with other departments including but not limited to sales, Senior Management, and other support departments.
- Communicates effectively with Sales Managers and other appropriate positions when service levels are at risk and identifies issues and recommends areas for improvement.
- Performs other duties and projects as assigned.

EDUCATION: Bachelor’s Degree required

EXPERIENCE:

- Experience in the Mortgage industry required
- Minimum of five to ten+ years of supervisor or management experience in operations within the mortgage industry
- Highly proficient in communicating both written and orally to small or large teams
- Ability to deliver the company direction to all team members

Pay: $120,000.00 - $175,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Orange County, CA: Relocate before starting work (required)

Work Location: In person



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