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Dental Front Desk/treatment Coordinator

4 months ago

Glendale, United States Broadway Smile Boutique Full time

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk/Treatment Coordinator. As the first point of contact for our dental office, you will play a crucial role in providing exceptional patient service and ensuring smooth operations.

**Duties**:

- Greet and welcome patients with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Utilize Dentrix software to update patient records and manage appointments
- Coordinate with dental providers and assist in scheduling procedures
- Process insurance claims and verify patient insurance coverage
- Collect payments and provide accurate billing information to patients
- Maintain cleanliness and organization of the front desk area
- Assist with other administrative tasks as needed

**Experience**:

- Previous experience working at the front desk of a dental office is highly preferred
- Proficiency in using Dentrix or similar dental software is a plus
- Strong knowledge of dental administrative support, including patient scheduling and insurance verification
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Familiarity with phone systems and ability to handle high call volumes
- Exceptional customer service skills with a focus on patient satisfaction

We offer competitive pay based on experience and qualifications. At the moment, this is a part-time position with opportunities for career growth within our organization. Eventually, we intend to elevate this to a full-time position. If you are a motivated individual with a passion for providing excellent patient service, we would love to hear from you

In addition to hourly pay, a bonus structure will be in place that will allow for further growth and earning potential.

**Additional languages spoken: Armenian a plus, but not required.**

**Job Type**: Part-time

Pay: $24.00 - $29.00 per hour

Expected hours: 24 per week

**Benefits**:

- Dental insurance
- Paid time off

Healthcare setting:

- Dental office

Schedule:

- Monday to Friday

Ability to Relocate:

- Glendale, CA 91205: Relocate before starting work (required)

Work Location: In person