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Admissions Assistant for Nursing Home

3 months ago


San Jose, United States Creekside Post-Acute Full time

**Creekside Post-Acute** has been serving San Jose, California for over 50 years. It is a 130-bed that specializes in short-term rehabilitation and skilled nursing. We are looking for a dynamic **Admissions Assistant **who wants to grow in Healthcare to join our Skilled Nursing Facility
- Facility Type: Skilled Nursing Facility
- Location: 3580 Payne Ave, San Jose, CA 95117, United States
- Schedule: Wednesday to Sunday
- Pay Range: $23 to $27 per hour

**OUR COMMUNITY**:
We specialize in short term rehabilitation(physical, occupational, and speech therapy) and nursing needs such as wound care, IV antibiotics, post op, gtubes, etc.

**Responsibilities**:

- Responding to inquiries from potential residents or their families regarding the admission process.
- Providing information about the services, amenities, and policies of the nursing home/skilled nursing facilities
- Assisting with the completion of admission paperwork, ensuring that all required documents are properly filled out and filed.
- Verifying and collecting necessary information such as medical records, insurance details, and personal identification.
- Coordinating resident assessments with the nursing and medical staff to determine the level of care needed.
- Collaborating with healthcare professionals to gather relevant medical information for the assessment process.
- Discussing financial aspects of admission, including fees, payment options, and insurance coverage.
- Conducting tours of the facility for potential residents and their families.
- Orienting new residents to the nursing home environment, policies, and available services.
- Serving as a liaison between the nursing home administration, healthcare professionals, and the resident's family.
- Keeping all parties informed about the progress of the admission process.
- Collaborating with the nursing home staff to plan for the arrival of new residents, ensuring that necessary accommodations and resources are in place.
- Ensuring that all aspects of the admission process comply with relevant regulations and standards.
- Following up with residents and their families after admission to address any concerns or questions.
- Providing excellent customer service by addressing inquiries promptly and professionally.
- Creating a welcoming and supportive environment for residents and their families.

Effective communication, organizational skills, empathy, and knowledge of relevant regulations are essential qualities for an admission assistant in a nursing home. Additionally, staying updated on healthcare industry trends and changes in regulations can contribute to success in this role.

**All new hires must be COVID-19 Vaccinated or have medical or religious accommodations before they start.**

**BENEFITS**:
Our commitment to our employees includes benefit programs designed to meet our employee population's various needs. Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

**EEO STATEMENT**:
Pay: $23.00 - $27.00 per hour

Expected hours: 40 per week

**Experience**:

- Skilled Nursing / Nursing Home: 1 year (required)

Work Location: In person