Catering Team Lead

2 weeks ago

Baltimore MD United States Johns Hopkins University Full time

We are seeking a Catering Team Lead who will be responsible for supervising the catering team in a structured and daily routine to ensure the highest standards are met. The Catering Team Lead will work in conjunction with the Catering Operations Manager to oversee all catering operations. This role will be responsible for working hand-in-hand with the Catering Operations Manager to develop new SOPs, policies, and processes to improve the workflow of our department.


Focusing on the guest experience and quality execution will be vitally important in the role. This position will assist in the development and growth of the catering team and help develop and drive the vision for the catering operations on campus. The Catering Team Lead will need to be able to manage relationships and partnerships within the department, in addition to developing relationships with campus partners to anticipate their event needs. The Catering Team Lead will report to the Catering Operations Manager.

Specific Duties & Responsibilities


Administrative

  • Work with the hourly team members to ensure adherence to schedules so there is no disruption in service and to reduce overtime labor.
  • Supervise and make recommendations for discipline to the Catering Operations Manager.

Operations

  • Supervises daily catering operations on campus.
  • Supports all operational needs and requirements for day-to-day tasks and event planning, prep, and execution.
  • Builds and maintains strong relationships with students, campus constituents, and team members.
  • Ability to listen to team member suggestions and needs, translating this into improving operations.
  • Communicates service issues to the Catering Operations Manager, Catering Director, and/or Catering Executive Chef/Catering Sous Chef.
  • Supports team members with the tools necessary to complete their jobs.
  • Ensures quality standards are maintained at all times; Supports and communicates university initiatives.
  • Works with the Catering Operations Manager to develop operational systems by determining product handling and storage needs/requirements.
  • Troubleshoots issues with the ability to think quickly on their feet to manage all potential service recovery aspects.
  • Fosters a positive work environment that boosts morale and productivity, and improves communication between managers, clients, and university constituents.
  • Responsible for the overall setup, flow and operations as it pertains to event food and beverage operations.
  • Ensure compliance with food standards and presentation via recipes, and food production sheets in collaboration with the culinary team and location manager.
  • Ensure all sanitation and safety regulations are being followed in collaboration with the Safety and Sanitation Manager

Finance

  • Supports the financial outcomes and profit goals set by the Catering Director and/or Executive Chef.

Controls

  • Assists in ensuring that all security, safety, and sanitation standards are achieved.
  • Employs good safety and sanitation practices.
  • Assists in the control of all catering inventories, product cost, and purchasing. Assists with regular auditing of inventory.

Special Knowledge, Skills, and Abilities

  • Ability to maintain organization in a changing environment.
  • Demonstrated ability to work in a fast-paced environment, which requires a high level of independent thinking, integrity, attention to detail and flexibility.
  • Self-directed: Able to establish timelines and complete assigned tasks with minimal supervision.
  • Excellent written and oral communication skills, including the ability to articulate issues clearly to a diverse audience.
  • Exhibits initiative, responsibility, flexibility, and leadership.
  • Ability to taste and evaluate food and beverage products.
  • Attention to detail in all areas of responsibility.
  • Walking, standing, pushing, pulling, lifting occurs approximately 90% of the time.
  • Team members may be required to lift or carry items 40 pounds or heavier.


Minimum Qualifications
  • High School Diploma and/or GED.
  • Additional education can be substituted for experience to the extent permitted by the JHU Equivalency Formula.
  • A minimum of 2 years of Food & Beverage Management experience.
  • Current ServSafe certification or the ability to be certified within 3 months of employment.


Preferred Qualifications
  • Associates or Bachelors Degree preferred.

Classified Title: Dining Services Coordinator
Job Posting Title (Working Title): Catering Team Lead
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $18.20 - $33.90 HRLY ($54,106 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: 5 Days/ Event Based
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: Hopkins Dining
Personnel area: University Student Services

  • Catering Team Lead

    1 week ago

    Baltimore, United States InsideHigherEd Full time

    We are seeking a Catering Team Lead who will be responsible for supervising the catering team in a structured and daily routine to ensure the highest standards are met. The Catering Team Lead will work in conjunction with the Catering Operations Manager to oversee all catering operations. This role will be responsible for working hand-in-hand with the...

  • Catering Team Lead

    2 weeks ago

    Sewanee, TN, United States Sewanee: The University of the South Full time

    Position OverviewPrimary Function: The purpose of the Catering Team Lead is to organize and coordinate the set-up, service, and breakdown for all food and beverage functions; maintain communication with Catering Supervisor ensuring complete guest satisfaction; in charge of proper training of on-call and temporary staff under the guidance of the Catering...

  • Catering Lead

    2 months ago

    Duluth, MN, United States Panera Bread Full time

    PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for increases based on performance Free Meals on...

  • Catering Lead

    1 month ago

    Rochester, NY, United States Panera Bread Full time

    Job DescriptionPANERA CAFE CATERING LEADWant to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks:Competitive pay: $16 - $19.25Eligible for increases based on...

  • Catering Lead

    2 months ago

    Austin, TX, United States Panera Bread Full time

    Job Description PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for increases based on performance...

  • Catering Lead

    3 months ago

    Grand Forks, ND, United States Panera Bread Full time

    PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for increases based on performance Free Meals on...

  • Director of Catering

    1 week ago

    Baltimore, United States InsideHigherEd Full time

    We are seeking a Director of Catering. The Director of catering provides the day-to-day vision, planning, and direction for Catering operations on campus with a focus on guest satisfaction and engagement, quality execution, and service. They will work closely with the Executive Director of Operations, the Catering Executive Chef, and the Campus Executive...

  • Catering Team Leader

    3 weeks ago

    Cecil County, MD, United States Giant Eagle Full time

    Job Summary As a Catering Team Leader, you’ll keep the kitchen and catering running like a well-oiled machine. You’ll collaborate with our caterers and other Team Members to fulfill each order to perfection. You’ll be the one who guests look to for guidance in order to make their graduation parties, birthday celebrations and holiday meals the talk of...

  • Food Service Team Lead

    6 days ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Catering Team Lead to join our team at InsideHigherEd. As a key member of our dining services team, you will be responsible for overseeing the daily operations of our catering department, ensuring that our high standards of quality and service are consistently met.Key...

  • Catering Sales Director

    5 days ago

    Baltimore, Maryland, United States Marvin Love and Associates Full time

    Welcome to Marvin Love and Associates, a leading hospitality company specializing in recruitment services. We are seeking a highly skilled Catering Sales Manager to join our team at a Marriott South East location.As a Catering Sales Manager, you will be responsible for driving sales and revenue growth for the catering department. Your primary objective will...

  • Catering Team Leader

    1 month ago

    Pittsburgh, PA, United States Giant Eagle Full time

    Job SummaryAs a Catering Team Leader, you’ll keep the kitchen and catering running like a well-oiled machine. You’ll collaborate with our caterers and other Team Members to fulfill each order to perfection. You’ll be the one who guests look to for guidance in order to make their graduation parties, birthday celebrations and holiday meals the talk of...

  • Catering Team Leader

    3 weeks ago

    15321, PA, United States Giant Eagle Full time

    Job DescriptionJob SummaryAs a Catering Team Leader, you’ll keep the kitchen and catering running like a well-oiled machine. You’ll collaborate with our caterers and other Team Members to fulfill each order to perfection. You’ll be the one who guests look to for guidance in order to make their graduation parties, birthday celebrations and holiday meals...

  • Catering Operations Manager

    6 days ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Catering Team Lead to join our team at InsideHigherEd. As a key member of our dining services team, you will be responsible for overseeing the daily operations of our catering department, ensuring that our high standards of quality and service are consistently met.Key...

  • Event Catering Coordinator

    2 weeks ago

    Baltimore, Maryland, United States Goodwin Recruiting Full time

    A prestigious, high-capacity catering organization operating within the Washington-Baltimore metropolitan region is in search of two skilled and accomplished event catering coordinators for their exceptional on-site venues. The ideal candidate will possess hands-on, high-capacity experience in leading and supporting a team dedicated to delivering outstanding...

  • Catering Operations Manager

    1 week ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Catering Team Lead to join our team at InsideHigherEd. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our catering services, ensuring that our guests receive exceptional service and high-quality food.Key ResponsibilitiesAdministrative...

  • Catering Operations Manager

    5 days ago

    Baltimore, Maryland, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Catering Operations Manager to join our team at Compass Group, North America. As a key member of our catering team, you will be responsible for coordinating catering staff schedules, ensuring timely delivery of functions, and providing exceptional customer service.Key Responsibilities:Determine...

  • Sales and Catering Executive

    2 weeks ago

    Baltimore, Maryland, United States Four Seasons Hotels & Resorts Full time

    Position OverviewThe Sales and Catering Executive is responsible for achieving designated sales and catering revenue targets while also meeting prospecting call objectives.Key ResponsibilitiesConduct proactive prospecting calls to identify potential clients.Lead engaging sales and catering tours to showcase our offerings.Foster and enhance existing...

  • Catering Operations Coordinator

    2 weeks ago

    Baltimore, Maryland, United States Chick-fil-A Lansdowne Station FSU Full time

    Position Overview The Catering Operations Coordinator plays a vital role in supporting the Catering Director in managing the catering services at Chick-fil-A Lansdowne Station. An exemplary Catering Operations Coordinator embodies a positive attitude and a strong work ethic, ensuring that every catering order is executed with precision and representing the...

  • Catering Operations Associate

    1 week ago

    Baltimore, Maryland, United States Chick-fil-A Lansdowne Station FSU Full time

    Position Overview The Catering Operations Associate plays a vital role in supporting the Catering Director with the management of the catering services at Chick-fil-A Lansdowne Station. The ideal candidate is characterized by a positive attitude and a strong work ethic, ensuring that every catering order is executed with precision and representing the...

  • Catering Operations Coordinator

    1 week ago

    Baltimore, Maryland, United States Chick-fil-A Lansdowne Station FSU Full time

    Position Overview The Catering Support Specialist plays a crucial role in assisting the Catering Director with the management of the catering program at Chick-fil-A Lansdowne Station. The ideal candidate for this position embodies a positive attitude and a strong work ethic, ensuring that every catering order is executed with precision and representing the...