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Food Service Team Lead

2 months ago

Baltimore, Maryland, United States InsideHigherEd Full time

About the Role

We are seeking a highly skilled and experienced Catering Team Lead to join our team at InsideHigherEd. As a key member of our dining services team, you will be responsible for overseeing the daily operations of our catering department, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities

  • Administrative
    • Manage and coordinate the scheduling of catering staff to ensure seamless service delivery.
    • Supervise and mentor catering staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Operations
    • Oversee the preparation and presentation of food and beverages for catering events, ensuring that all products meet our high standards of quality and presentation.
    • Develop and implement operational systems and procedures to improve efficiency and productivity in the catering department.
    • Build and maintain strong relationships with clients and stakeholders to ensure their needs are met and exceeded.
  • Finance
    • Manage catering budgets and financial reports to ensure that costs are controlled and revenue is maximized.
  • Controls
    • Ensure that all security, safety, and sanitation standards are met and maintained in the catering department.

Requirements

  • Education
    • High School Diploma and/or GED.
    • Additional education can be substituted for experience to the extent permitted by the JHU Equivalency Formula.
  • Experience
    • A minimum of 2 years of Food & Beverage Management experience.
    • Current ServSafe certification or the ability to be certified within 3 months of employment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
    • Strong problem-solving and analytical skills.