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Assistant Automotive Service Manager

3 months ago

Chantilly VA United States Rosenthal Automotive Full time
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth.)

We are looking to grow our company and we need you to help us. We are currently hiring an Assistant Service Manager to grow our thriving service department. If you are hardworking, passionate, dedicated and open to grow within our team; please apply

Assistant Service Manager Benefits:

$90,000 to $120,000 income potential based on experience and performance
Annual Longevity BonusIndividual performance commission plus department performance commission
Strong and established service & parts business
Prime location with lots of potential for growth
Recently renovated Dealership with large and spacious Service facility
Flexible hours
Management experience is not required
Service Advisors with 3 or more years of experience with Import or Domestic Franchised Brands encouraged to apply
Staffing, Training, Marketing, Recruiting, & Operational support provided by Corporate
Paid time off and 401k
Medical, Dental, Vision, Short and Long-term Disability, and Life Insurance
Employee discounts on vehicle sales, parts, and service
Potential for future advancement in company
21 franchised dealer group in VA, MD, & PA - Over 1400+ employees
Added additional franchises in June 2022

Assistant Service Manager Responsibilities:

Forecast and meet monthly, quarterly, and annual goals
Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
Hire, train, motivate, and support all members of the service department
Assist with any escalated client situations in alignment with the Rosenthal Automotive mission statement
Maintain high customer satisfaction standards (CSI)
Serve as a liaison between the dealership and Honda factory representatives
Perform managerial tasks such as payroll corrections, time off requests, etc.

Assistant Service Manager Qualifications:

Automotive experience within a service department required
Service Manager experience strongly preferred
Service Advisor with 3+ years of experience encouraged to apply
Proven track record of excellent CSI
A valid driver's license and a good driving record, per company standards
An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
Process and detail oriented with developed organizational and computer skillsProfessional personal appearance
Excellent oral and written communication abilities
Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Please submit your resume for immediate consideration.

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