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Director- Kiosk Sales

1 month ago

Rolling Meadows IL United States Verizon Full time
When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

As a Verizon Director-Retail for Kiosk locations you'll be a critical component in supporting business growth in your district. You will help communicate business changes and key messages to our indirect partners (e.g., local agents, Big 6 agents, National Retail). You will also help communicate business changes and key messages to employees. Manages a team composed of both indirect account managers and General Managers. You'll drive a team that oversees multiple Kiosk locations. Your main objective will be to develop a vision and purpose, along with sales strategies to motivate and inspire those most impacted by your direct reports. You'll build a high-performance team culture who will deliver outstanding sales results through excellent customer experiences.

  • Developing staff and leading the sales and experience efforts across your Kiosk locations to deliver outstanding results.

  • Fostering leadership qualities in your direct reports to motivate and coach their teams to achieve high performance results, and to create a culture of collaboration and curiosity.

  • Managing and growing the existing customer base.

  • Monitoring financial, budgeting, and sales reporting for Kiosk locations in your territory, and driving high-margin revenue across all branded distribution.

  • Delivering shared customer experiences across the geography.

  • Leading geographically dispersed teams by facilitating meetings, evaluating issues, providing solutions and best practices while driving results against timelines.

  • Developing local community relationships.

  • Resolving employees and customer escalations in a timely manner.

  • Fostering relationships with local leadership to understand any opportunities Verizon may have within the local kiosks.

We're hiring immediately for this position Compensation includes base pay plus a monthly commission structure that provides the opportunity to earn more

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon.

From health and well-being benefits to investment in your education and career, we've got you covered

  • Best in class medical, dental and vision

  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)

  • $20,000 stock grant per year, part of Verizon's Stock Together award program

  • Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

  • Five weeks of paid time off (vacation, holidays, and personal days)

  • 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

  • Up to $8k per year in tuition assistance

  • Discounts up to 50% off on Verizon products and services

  • Additional employee discounts on attractions, automotive, travel, and more

Too good to be true? Hear from our Verizon Retail Team Members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we’re looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when you team is delivering.

You’ll need to have: 

  • Bachelor's degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Retail management experience.

  • A valid driver's license.

Even better if you have one or more of the following: 

  • A degree.

  • Knowledge of the wireless industry.

  • Familiarity with billing systems and software packages.

  • Experience managing competing priorities with tight deadlines in a dynamic environment.

  • Experience in forecasting, tracking, and reporting key financial, budget, and sales metrics.

  • Strong communication skills.

  • The ability to present to a variety of audiences.

  • Demonstrated organizational, interpersonal, and negotiation skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. 

Where you’ll be workingIn this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.